Associate Director, IT Business Relationship Management - Operations

Role: Strategic leader driving modernization of Operations technology landscape in a regulated diagnostics environment. Responsibilities include developing multi-year capability roadmaps aligned with enterprise strategy, overseeing core systems such as LIMS, automation, and sample management, and ensuring platform security, compliance, and performance. The role involves monitoring industry trends, benchmarking best practices, advising senior leaders, and managing lifecycle and vendor relationships for operational technology platforms. Qualifications: Bachelor’s degree in IT, engineering, life sciences, or related field; 8+ years in IT or operations tech within regulated sectors, with at least 4 years in management. Experience with laboratory systems, LIMS platforms (e.g., Thermo Fisher SampleManager, LabWare), automation, and digital transformation preferred. High-value specifics: focus on laboratory diagnostics, regulated environment compliance (FDA, GxP, HIPAA), cloud architectures (AWS, Azure), and ITIL-based operations. Stakeholder engagement spans R&D, Operations, IT, and cybersecurity, with influence over strategic planning and budgets. Location: Boston, MA; travel not specified.