Sanofi logo

Associate Director, Immunology, Patient Support Services Marketing

Sanofi
Full-time
Remote friendly (Cambridge, MA)
United States
$147,000 - $212,333.33 USD yearly
Marketing

Want to see how your resume matches up to this job? A free trial of our JobsAI will help! With over 2,000 biopharma executives loving it, we think you will too! Try it now — JobsAI.

Role Summary

Associate Director, Immunology, Patient Support Services Marketing. Location: Cambridge, MA. Lead strategic development and tactical execution of patient experience initiatives and related PSS communications, collaborating with cross-functional stakeholders and external partners. Based in Cambridge and reporting to the Senior Director, Patient Support Services Marketing.

Responsibilities

  • Develop and maintain a comprehensive overview of the patient treatment experience, including emotional, clinical, and logistical challenges faced by patients and caregivers
  • Spearhead the creation and implementation of the patient/caregiver engagement strategy for PSS, aligning with overall customer engagement objectives
  • Translate engagement strategies into actionable PSS marketing and communication tactics for patients and caregivers
  • Generate and analyze critical patient and program insights to enhance overall patient experience and satisfaction with PSS programs
  • Collaborate with brand marketers to align marketing tactics and share insights on patient/caregiver needs and opportunities
  • Oversee the agency of record in executing PSS patient tactics through promotional review approvals
  • Manage patient material inventory, utilization, print requirements, and logistics

Qualifications

  • Bachelor's degree in Life Sciences, Business Administration, or a related discipline
  • Minimum of 6 years of biotech and/or pharmaceutical industry marketing experience
  • Proven experience in pharmaceutical brand and/or Patient Support Program management
  • Strong project management and cross-functional collaboration experience
  • Excellent interpersonal, oral, and written communication skills

Skills

  • Strategic thinking and execution
  • Cross-functional collaboration
  • Stakeholder management
  • Marketing communications
  • Data analysis and insights generation

Education

  • Bachelor's degree in Life Sciences, Business Administration, or a related discipline

Additional Requirements

  • Travel up to 20% of the time
Apply now
Share this job