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Associate Director, HCP Experience – US Pain

Vertex Pharmaceuticals
September 01, 2026
Full-time
Remote friendly (Boston, MA)
Worldwide
Marketing
Role: Associate Director, HCP Experience within Vertex's US Pain Business Unit, focusing on designing and executing integrated healthcare professional engagement strategies for JOURNAVX, a novel NaV1.8 pain signal inhibitor. Responsibilities include translating brand strategy into impactful omnichannel HCP experiences, developing promotional materials, managing agency partnerships, and ensuring alignment across channels. The role emphasizes cross-functional collaboration with medical, market access, and field teams, along with leveraging data and insights for continuous improvement. Requirements: Bachelor's degree, 7+ years in healthcare/biopharmaceutical marketing, experience in HCP promotional programs across multiple channels (digital, congress, peer-to-peer), project management skills, and strong communication capabilities. Preferred qualifications include experience with product launches, omnichannel tactics, marketing automation tools, and CRM platforms. The role involves hybrid work, with an expectation of 20-30% travel, and targets professionals familiar with the US healthcare landscape, especially in pain or neurology indications. High-value biopharma specifics: focus on HCP engagement, digital omnichannel marketing, launch support, and compliance adherence, with strategic emphasis on optimizing HCP journey and experiences.