Associate Director, Global Medical Information
Eli Lilly and Company
7 hours ago
Remote friendly (Indiana, United States)
United States
Medical Affairs
Responsibilities:
- Establish relationships across cross-functional teams, regions, development phases, and with alliance partners/vendors to resolve medical information strategy for launching molecules.
- Understand the voice of the customer and develop a Global Medical Information (GMI) launch strategy.
- Use customer insights to develop GMI content to improve understanding across digital and contact center channels.
- Ensure unsolicited verbal and written medical information inquiries from HCPs and consumers are answered timely, accurately, and compliantly.
- Lead development of medical information portfolio training for affiliate, regional, and call center partners to improve the first customer touchpoint.
- Provide functional coaching and lead initiatives impacting GMI processes, procedures, and systems.
- Develop/maintain expertise in drug information practices; apply benchmarking to internal discipline.
- Provide staffing support at the Medical Information booth at scientific congresses.
Qualifications:
- Bachelor’s degree.
- Minimum 5 years medical affairs or medical writing experience.
- Authorization to work in the U.S. full-time; Lilly will not sponsor visas.
Preferred/Additional Skills:
- Master’s (min 2 years) and/or PhD/PharmD (post-doctoral; oncology; or relevant experience).
- Strong English written/verbal skills; experience with generative AI for scientific writing.
- Ability to lead/influence without authority; assimilate large medical info volumes; adapt to emerging technologies; strong end-user computer skills.
- Ability to travel (10–20%).
Application/Evaluation:
- Writing exercise required; additional writing samples and an oral presentation may be requested.
Benefits (as stated):
- Eligibility for company bonus; comprehensive health and well-being benefits; 401(k), pension, vacation, life/death benefits, and leave benefits.
- Establish relationships across cross-functional teams, regions, development phases, and with alliance partners/vendors to resolve medical information strategy for launching molecules.
- Understand the voice of the customer and develop a Global Medical Information (GMI) launch strategy.
- Use customer insights to develop GMI content to improve understanding across digital and contact center channels.
- Ensure unsolicited verbal and written medical information inquiries from HCPs and consumers are answered timely, accurately, and compliantly.
- Lead development of medical information portfolio training for affiliate, regional, and call center partners to improve the first customer touchpoint.
- Provide functional coaching and lead initiatives impacting GMI processes, procedures, and systems.
- Develop/maintain expertise in drug information practices; apply benchmarking to internal discipline.
- Provide staffing support at the Medical Information booth at scientific congresses.
Qualifications:
- Bachelor’s degree.
- Minimum 5 years medical affairs or medical writing experience.
- Authorization to work in the U.S. full-time; Lilly will not sponsor visas.
Preferred/Additional Skills:
- Master’s (min 2 years) and/or PhD/PharmD (post-doctoral; oncology; or relevant experience).
- Strong English written/verbal skills; experience with generative AI for scientific writing.
- Ability to lead/influence without authority; assimilate large medical info volumes; adapt to emerging technologies; strong end-user computer skills.
- Ability to travel (10–20%).
Application/Evaluation:
- Writing exercise required; additional writing samples and an oral presentation may be requested.
Benefits (as stated):
- Eligibility for company bonus; comprehensive health and well-being benefits; 401(k), pension, vacation, life/death benefits, and leave benefits.