Associate Director, Global Commercial Transformation Office

Role Summary

Associate Director, Global Commercial Transformation Office will drive strategic projects and enable organizational change within Global Commercial Operations (GCO). The role partners with Commercial leadership and enterprise teams to support transformation priorities, drive business performance, and enhance organizational effectiveness. It requires strong strategic and financial acumen, exceptional communication, and the ability to collaborate across a matrixed global organization to deliver measurable outcomes.

Responsibilities

• Strategic Project Leadership
  • Drive and support strategic initiatives that enable commercial growth, operational excellence, and transformation across global markets.
  • Develop business cases, recommendations, and frameworks that inform GCO strategic priorities and decision-making.
  • Serve as a key thought partner to the Vice President, GCO Transformation, contributing to portfolio design, prioritization, and execution of transformation initiatives.
• Executive and Board Communications
  • Develop high-impact materials, presentations, and narratives for senior executives and Board-level audiences across topics such as global commercial strategy, global commercial execution, and commercial transformation.
  • Translate complex information into clear, compelling, and visually engaging communication tailored for strategic audiences.
  • Support storytelling that inspires alignment and mobilizes action across GCO and enterprise stakeholders.
• Change Management and Communications
  • Design and execute communication and change strategies that enable successful adoption of new processes, tools, and operating models.
  • Partner with global and regional leaders to embed change at all levels—translating strategic intent into actionable outcomes.
  • Collaborate with internal communications and transformation partners to ensure messaging consistency and engagement throughout the organization.
• Opportunity Identification and Business Insights
  • Assess opportunities across GCO and cross-functional areas to identify transformation levers and performance improvement initiatives.
  • Leverage data and analytics to inform business cases and measure impact of key initiatives.
  • Connect transformation insights to enterprise objectives and drive alignment across stakeholders.
• Stakeholder Engagement and Collaboration
  • Build strong partnerships across GCO, Finance, Tech, HR, and other enterprise teams to ensure alignment and effective delivery of strategic priorities.
  • Collaborate with the Results Delivery Office (RDO) and Tech and Workforce Strategy teams to drive transformation outcomes and benefit realization.
  • Foster collaboration across global, regional, and local Commercial teams to accelerate implementation of change.
• The Associate Director will
  • Operate at the intersection of strategy, transformation, and executive leadership.
  • Partner with senior leaders to drive initiatives that enhance agility, performance, and operational excellence.
  • Play an integral role in enabling a more connected, data-driven, and future-ready commercial organization.

Qualifications

• Required: Doctorate degree and 3 years of experience in management consulting, commercial strategy, business transformation, or related disciplines
• Required: Master’s degree and 5 years of experience in management consulting, commercial strategy, business transformation, or related disciplines
• Required: Bachelor’s degree and 7 years of experience in management consulting, commercial strategy, business transformation, or related disciplines
• Required: Associate’s degree and 12 years of experience in management consulting, commercial strategy, business transformation, or related disciplines
• Required: High school diploma / GED and 14 years of experience in management consulting, commercial strategy, business transformation, or related disciplines
• Preferred: Bachelor’s degree in Business, Life Sciences, or related field; advanced degree (MBA, MPH, etc.) preferred
• Preferred: 8+ years of relevant experience in management consulting, commercial strategy, business transformation, or related disciplines
• Preferred: Proven ability to lead and support complex projects with multiple stakeholders in a global, matrixed environment
• Preferred: Exceptional written and verbal communication skills, with demonstrated experience preparing executive- and Board-level materials
• Preferred: Strong analytical, problem-solving, and strategic thinking capabilities
• Preferred: Experience in organizational transformation, change management, or communications strongly preferred
• Preferred: High degree of executive presence, professionalism, and comfort operating in a fast-paced, high-stakes environment