Associate Director, Global Commercial Portfolio Business Intelligence & Reporting Solutions

Role Summary

Associate Director, Global Commercial Portfolio Business Intelligence & Reporting Solutions is part of the Business Intelligence & Reporting Solutions team, responsible for global commercial portfolio reporting and related analytics/insight services, tools and platform. The role serves the needs of HQ executives, Worldwide brand/therapeutic teams, regional and country commercial leads, and the broader BI&A community around the globe. It also leads the commercial performance workstream for upcoming brand/indication launches to ensure launch readiness and success.

Responsibilities

• HQ Executive and Worldwide Brand Performance Management
  • Ensures appropriate service delivery to Executives and Worldwide Brand Team as defined by stakeholder needs and Performance Management leadership direction. Facilitate business performance review meetings and related analytics request
  • Centralizes and streamlines executive ad-hoc queries and Performance Management requests
  • Analyzes output of Performance Management services against stakeholder needs to ensure identified needs are addressed appropriately
  • Performs QA/QC for all executive Performance Management deliverables and is responsible for issue escalation to Performance Management leadership where appropriate
  • Work closely with other capability leads to identify unmet reporting needs
• International Market Performance Management
  • Leads development and deployment of scorecards supporting International Markets leadership to provide top-level understanding of key brand performance across all geographies
  • Serves as the connective layer between Headquarters and local performance discussions
  • Works closely with the in-market BI&A teams worldwide to design and operationalize consistent reporting capabilities in each country
• Global Performance Management User Experience
  • Governs a consistent user experience across all global Performance Management services and tools
  • Defines process for developing standard cross-function metrics and templates for all Performance Management services while enabling customizability and flexibility
  • Defines Home Office reporting resourcing plan requirements based on Home Office requirements
  • Sustains governance of Business Performance processes for Commercial in partnership with cross-functional matrix team
  • Partners with technology and operations leadership to further develop Performance Management capabilities
• Global Data Management
  • Collaborate with Commercial, Analytics and IT partners to define the overall global data scope
  • Partner with international markets to streamline data process, enable an effective and efficient data environment and process
  • Identify data gaps or overlaps to inform global data acquisition plans
• Global Capability Enablement
  • Identify the capability gaps in different markets/therapeutic areas
  • Work with function area experts to develop the capability framework and deployment plan
  • Drive the capability enablement process across markets/TA
  • Enable the latest AI technology

Qualifications

• BA/BS required
• MBA or Masters in a quantitative major or concentration preferred
• 5+ years of experience developing and using advanced analytics and reporting techniques in the pharmaceutical industry
• Significant experience with pharmaceutical secondary data, including national and sub-national data sources. Has the ability in analyzing large, complex data sets and interacting with relational databases
• Strong hands-on experience in Tableau, PowerBI visualization development and data process techniques, working knowledge of MicroStrategy, AWS, SQL database, Python, R and other programming language. Ability to learn new tools quickly
• Deep knowledge and functional expertise in enterprise performance management including methodologies and applications. Ability to frame analytic findings in a digestible and business friendly format that identifies key business implications. Creative business problem solving skills to design processes and deliver timely results for requests
• Highly developed analytic and information integration skills, ability to draw inferences from disparate pieces of data; identify key findings; and link to implications and provide recommendations
• Strong project management skills, able to multi-task, prioritize, and meet deadlines
• Experience work with diverse teams across different functions, operating successfully in a complex organization environment
• Strong interpersonal and presentation skills, comfortable to lead discussion and present in a large group setting
• Strong written and verbal communication skills to deliver precise message across the matrix team