The Associate Director, Field Tools, Psych & Migraine (CNS) is responsible for all aspects of the suite of tools provided to the field, including planning, resourcing, strategy, implementation, socialization, and training. Oversees the design, deployment, training, communications, and management of the Field Tools.
Key Responsibilities:
- Partnership: Build relationships with Sales Leadership; choreograph cross-functional stakeholders to ensure Field Tools align with brand strategy and tool objectives.
- System Management: Partner with Business, IT, OEC, Regulatory, and Legal to define and approve business requirements; recommend process improvements to streamline work and reduce cycle time; co-create new processes and solutions with the field network.
- Project Management: Develop project plans integrating cross-departmental processes and dependencies; collaborate on data methodology, approach, framing, enhancements, and field feedback; identify efficiencies, mitigate risks, manage customer priorities, and deliver solutions to improve field force effectiveness.
- Strategic Planning: Influence stakeholders to define long-range field tools strategy with an enterprise mindset; ensure customer-focused solutions and right-sized offerings for field team success.
- Communications and Training: Identify training/education and communications opportunities; communicate updates, enhancements, and launches; support field meetings and sales calls; lead task forces; present system capabilities.
- Customer Relationship Management: Maintain relationships with senior sales stakeholders (VPs, Sales Directors, Analytics leadership, Field Planning & Analytics); act as a trusted partner; influence stakeholders to gain approvals; translate business needs into field sales technology solutions.
- Leadership and People Management: Manage 1 direct report (with goal to add headcount); coach/mentor, set goals and expectations, ensure forward resourcing.
Qualifications:
- BA/BS required or equivalent experience; advanced degree preferred
- 5+ years of pharmaceutical or relevant experience
- Leadership skills to motivate a team toward shared purpose
- Cross-functional collaboration
- Ability to influence without authority
- Excellent judgment and decision-making
- Strong communication skills (peer to executive level)
- Excellent written, verbal, and presentation skills
- Proficiency with Microsoft PowerPoint and Excel
- Ability to articulate complex concepts
- Confidence developing/delivering training and communications
- Excellent business acumen
- Experience with pharmaceutical sales data sources
- Ability to thrive in a matrixed environment
- Willingness to innovate, adapt, and solve problems
- Results-oriented
- Project management skills to meet/exceed timelines
Benefits (if applicable/explicitly stated): Paid time off (vacation, holidays, sick), medical/dental/vision insurance, 401(k) to eligible employees; eligible for short-term incentive programs.