Associate Director, Field Reimbursement, Immunology Rheumatology - West
AbbVie
19 days ago
On-site
Phoenix, AZ
$164,000 - $296,000 USD yearly
Market Access
This role is field-based and candidates should live within the territory (CA, WA, OR, NV, AZ, UT, ID, MT, WY, CO, NM, OK, KS, NE, SD, ND, MN, IA, MO, IL, WI, AK, HI, southern Indiana, and the UP of Michigan).
FRM Associate Director leads and develops a regional team of Field Reimbursement Managers who educate healthcare providers on AbbVie’s Immunology Patient Support Programs, emphasizing patient access and reimbursement inquiries related to AbbVie’s immunology portfolio.
Key Responsibilities:
- Manage, coach, and support the FRM team to deliver compliant, effective access and reimbursement services.
- Conduct field ride-alongs to assess performance, ensure use of AbbVie-approved tools, and provide targeted coaching.
- Collaborate with Patient Services, Managed Health Care, Sales, and Access & Reimbursement Hub to maintain consistent, compliant program execution.
- Integrate patient access programs into local/regional strategies; identify and address training opportunities.
- Monitor healthcare policy changes and communicate relevant insights to the FRM team.
- Track call activity and operational capacity using analytics tools.
- Implement quality control measures to ensure compliance with AbbVie standards and procedures.
- Drive professional development for direct reports.
Qualifications:
- 3+ years in coverage, coding, managed healthcare, and/or market access for immunology products (including payer account management) and/or comprehensive expertise in market access and its impact on patient access/reimbursement.
- 2 years in a leadership role (3+ years preferred) with proven team/talent development success.
- Expertise in coaching, territory and strategic account management, and understanding market dynamics.
- Skilled in coaching, training, and communicating complex reimbursement policies.
- Deep understanding of Medicare Parts A, B, C, and D reimbursement, specialty drug acquisition, and distribution.
- Proven ability to navigate regulatory requirements and mitigate compliance risks.
- Excellent communication and interpersonal skills.
- Bachelor’s degree required; Master’s preferred.
- Ability to travel up to 75%.
- Valid driver’s license; pass pre-employment drug screening and meet safe driving requirements.
- Drive personal auto or company car/truck, or powered material handling equipment.
FRM Associate Director leads and develops a regional team of Field Reimbursement Managers who educate healthcare providers on AbbVie’s Immunology Patient Support Programs, emphasizing patient access and reimbursement inquiries related to AbbVie’s immunology portfolio.
Key Responsibilities:
- Manage, coach, and support the FRM team to deliver compliant, effective access and reimbursement services.
- Conduct field ride-alongs to assess performance, ensure use of AbbVie-approved tools, and provide targeted coaching.
- Collaborate with Patient Services, Managed Health Care, Sales, and Access & Reimbursement Hub to maintain consistent, compliant program execution.
- Integrate patient access programs into local/regional strategies; identify and address training opportunities.
- Monitor healthcare policy changes and communicate relevant insights to the FRM team.
- Track call activity and operational capacity using analytics tools.
- Implement quality control measures to ensure compliance with AbbVie standards and procedures.
- Drive professional development for direct reports.
Qualifications:
- 3+ years in coverage, coding, managed healthcare, and/or market access for immunology products (including payer account management) and/or comprehensive expertise in market access and its impact on patient access/reimbursement.
- 2 years in a leadership role (3+ years preferred) with proven team/talent development success.
- Expertise in coaching, territory and strategic account management, and understanding market dynamics.
- Skilled in coaching, training, and communicating complex reimbursement policies.
- Deep understanding of Medicare Parts A, B, C, and D reimbursement, specialty drug acquisition, and distribution.
- Proven ability to navigate regulatory requirements and mitigate compliance risks.
- Excellent communication and interpersonal skills.
- Bachelor’s degree required; Master’s preferred.
- Ability to travel up to 75%.
- Valid driver’s license; pass pre-employment drug screening and meet safe driving requirements.
- Drive personal auto or company car/truck, or powered material handling equipment.