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Associate Director, Field Reimbursement, Immunology Rheumatology - West

AbbVie
4 hours ago
On-site
Seattle, WA
$164,000 - $296,000 USD yearly
Market Access
This role is field-based; candidates should live within the territory (CA, WA, OR, NV, AZ, UT, ID, MT, WY, CO, NM, OK, KS, NE, SD, ND, MN, IA, MO, IL, WI, AK, HI, southern Indiana, and the UP of Michigan).

FRM Associate Director leads and develops a regional team of Field Reimbursement Managers who educate healthcare providers on AbbVie’s Immunology Patient Support Programs, emphasizing patient access and reimbursement inquiries related to AbbVie’s immunology portfolio.

Key Responsibilities:
- Manage, coach, and support the FRM team to deliver compliant, effective access and reimbursement services.
- Conduct field ride-alongs to assess performance, ensure use of AbbVie-approved tools, and provide targeted coaching.
- Collaborate with Patient Services, Managed Health Care, Sales, and Access & Reimbursement Hub for consistent, compliant program execution.
- Integrate patient access programs into local/regional strategies; identify and address training opportunities.
- Monitor healthcare policy changes and communicate relevant insights.
- Track call activity and operational capacity using analytics tools.
- Implement quality control measures to ensure compliance.
- Drive professional development, career progression, and performance oversight.

Qualifications:
- 3+ years in coverage, coding, managed healthcare, and/or market access for immunology products (including payer account management and market access impact on patient access/reimbursement).
- 2+ years leadership experience (3+ preferred) with proven team/talent development success.
- Strong coaching and territory/strategic account management skills.
- Ability to coach, train, and communicate complex reimbursement policies.
- Deep understanding of Medicare Parts A, B, C, and D, specialty drug acquisition, and distribution.
- Proven ability to navigate regulatory requirements and mitigate compliance risk.
- Excellent communication and interpersonal skills.
- Bachelor’s degree required; Master’s preferred.
- Travel up to 75%.
- Valid driver’s license; ability to pass pre-employment drug screening and meet safe driving requirements.
- Ability to drive personal auto or company vehicle and/or powered material handling equipment.