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Associate Director, Field Reimbursement, Immunology Rheumatology - South

AbbVie
13 hours ago
On-site
Atlanta, GA
$164,000 - $296,000 USD yearly
Market Access
Field-based role; candidates should live within the territory (Texas, Arkansas, Louisiana, Mississippi, Tennessee, Alabama, Georgia, Florida).

The FRM Associate Director leads and develops a regional team of Field Reimbursement Managers who educate healthcare providers (HCPs) on AbbVie’s Immunology Patient Support Programs, emphasizing patient access and reimbursement inquiries related to AbbVie’s immunology portfolio. Ensures effective, compliant team operation to enable timely patient access to AbbVie therapies.

Key Responsibilities:
- Manage, coach, and support the FRM team to deliver compliant, effective access and reimbursement services.
- Conduct field ride-alongs to assess performance, ensure use of AbbVie-approved tools, and provide targeted coaching.
- Collaborate with Patient Services, Managed Health Care, Sales, and Access & Reimbursement Hub for consistent, compliant program execution.
- Integrate patient access programs into local/regional strategies; identify and address training opportunities.
- Monitor healthcare policy changes and communicate insights to the FRM team.
- Track call activity and operational capacity using analytics tools.
- Implement quality control measures to ensure compliance with AbbVie standards and procedures.
- Drive professional development for direct reports.

Qualifications:
- 3+ years experience in coverage/coding/managed healthcare and/or market access for immunology products (including payer account management) and expertise in market access’s impact on patient access and reimbursement.
- 2+ years leadership experience (3+ preferred) with proven team/talent development.
- Coaching and strategic/territory account management expertise; process mastery, customer engagement, strategic thinking, collaboration, understanding of market dynamics.
- Ability to coach/train and communicate complex reimbursement policies.
- Deep understanding of Medicare Parts A, B, C, and D reimbursement; specialty drug acquisition and distribution.
- Proven ability to navigate regulatory requirements and mitigate compliance risks.
- Excellent oral, written, and presentation communication and interpersonal skills.
- Bachelor’s degree required; Master’s preferred.
- Travel up to 75%.
- Valid driver’s license; ability to pass pre-employment drug screening and meet safe driving requirements.
- Drive personal auto or company vehicle; operate powered material handling equipment.

Benefits:
- Paid time off (vacation, holidays, sick), medical/dental/vision insurance, and 401(k) to eligible employees.
- Eligible for long-term incentive programs.