Associate Director, Field Reimbursement, Immunology Rheumatology - Northeast
AbbVie
12 hours ago
On-site
Charlotte, NC
$164,000 - $296,000 USD yearly
Market Access
Field-based; candidates should live within the territory (MI, OH, KY, WV, VA, NC, SC, DC, MD, MA, PA, NY, DE, NJ, CT, RI, VT, NH, ME, and northern IN).
The FRM Associate Director leads and develops a regional team of Field Reimbursement Managers who educate healthcare providers on AbbVie’s Immunology Patient Support Programs, focusing on patient access and reimbursement inquiries.
Key Responsibilities:
- Manage, coach, and support the FRM team to deliver compliant access and reimbursement services.
- Conduct field ride-alongs to assess performance, ensure use of AbbVie-approved tools, and provide targeted coaching.
- Collaborate with Patient Services, Managed Health Care, Sales, and the Access & Reimbursement Hub for consistent, compliant program execution.
- Integrate patient access programs into local/regional strategies; identify and address training opportunities.
- Monitor healthcare policy changes and communicate insights.
- Track call activity and operational capacity using analytics tools.
- Implement quality control measures to ensure compliance.
- Drive professional development, career progression, and performance oversight.
Qualifications:
- 3+ years experience in coverage/coding/managed healthcare and/or market access for immunology products (payer account management preferred).
- 2+ years leadership experience (3+ preferred) with proven talent development.
- Coaching experience; expertise in territory/strategic account management.
- Ability to coach/train and communicate complex reimbursement policies.
- Deep knowledge of Medicare Parts A–D; specialty drug acquisition and distribution.
- Proven regulatory/compliance risk mitigation.
- Strong communication and interpersonal skills.
- Bachelor’s degree required; Master’s preferred.
- Ability to travel up to 75%.
- Valid driver’s license; pass pre-employment drug screening; meet safe driving requirements; drive personal or company vehicle.
Benefits (if eligible): paid time off; medical/dental/vision insurance; 401(k); eligible for long-term incentive programs.
The FRM Associate Director leads and develops a regional team of Field Reimbursement Managers who educate healthcare providers on AbbVie’s Immunology Patient Support Programs, focusing on patient access and reimbursement inquiries.
Key Responsibilities:
- Manage, coach, and support the FRM team to deliver compliant access and reimbursement services.
- Conduct field ride-alongs to assess performance, ensure use of AbbVie-approved tools, and provide targeted coaching.
- Collaborate with Patient Services, Managed Health Care, Sales, and the Access & Reimbursement Hub for consistent, compliant program execution.
- Integrate patient access programs into local/regional strategies; identify and address training opportunities.
- Monitor healthcare policy changes and communicate insights.
- Track call activity and operational capacity using analytics tools.
- Implement quality control measures to ensure compliance.
- Drive professional development, career progression, and performance oversight.
Qualifications:
- 3+ years experience in coverage/coding/managed healthcare and/or market access for immunology products (payer account management preferred).
- 2+ years leadership experience (3+ preferred) with proven talent development.
- Coaching experience; expertise in territory/strategic account management.
- Ability to coach/train and communicate complex reimbursement policies.
- Deep knowledge of Medicare Parts A–D; specialty drug acquisition and distribution.
- Proven regulatory/compliance risk mitigation.
- Strong communication and interpersonal skills.
- Bachelor’s degree required; Master’s preferred.
- Ability to travel up to 75%.
- Valid driver’s license; pass pre-employment drug screening; meet safe driving requirements; drive personal or company vehicle.
Benefits (if eligible): paid time off; medical/dental/vision insurance; 401(k); eligible for long-term incentive programs.