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Associate Director, Field Reimbursement, Immunology Gastroenterology - Central

AbbVie
11 hours ago
On-site
Chicago, IL
$164,000 - $296,000 USD yearly
Market Access
This role is field-based; candidates should live within the territory (North Dakota, South Dakota, Nebraska, Kansas, Oklahoma, Alabama, western half of Tennessee, and some surrounding areas).

The FRM Associate Director leads and develops a regional team of Field Reimbursement Managers who educate healthcare providers on AbbVie’s Immunology Patient Support Programs, emphasizing patient access and reimbursement inquiries related to AbbVie’s immunology portfolio, ensuring compliant operations for timely patient access.

Key Responsibilities:
- Manage, coach, and support the FRM team to deliver compliant, effective access and reimbursement services.
- Conduct field ride-alongs to assess performance, ensure use of AbbVie-approved tools, and provide targeted coaching.
- Collaborate with Patient Services, Managed Health Care, Sales, and Access & Reimbursement Hub for consistent, compliant program execution.
- Integrate patient access programs into local/regional strategies; identify and address training opportunities.
- Monitor healthcare policy changes and communicate relevant insights.
- Track call activity and operational capacity using analytics tools.
- Implement quality control measures to ensure compliance.
- Drive professional development, career progression, and performance oversight for direct reports.

Qualifications:
- 3+ years experience in coverage, coding, managed healthcare, and/or market access for immunology biologics (payer account management preferred).
- 2+ years leadership experience (3+ preferred) with proven team/talent development.
- Strong coaching and territory/strategic account management skills.
- Ability to coach/train and communicate complex reimbursement policies.
- Expertise in drug acquisition/dispensing for immunology biologics (medical benefit, buy and bill, reimbursement analysis, Specialty Pharmacies/Distributors).
- Deep understanding of Medicare Parts A, B, C, and D reimbursement and specialty drug acquisition/distribution.
- Ability to navigate regulatory requirements and mitigate compliance risks.
- Excellent communication and interpersonal skills.
- Bachelor’s degree required (Master’s preferred).
- Travel up to 75%.
- Valid driver’s license; ability to pass pre-employment drug screening and meet safe driving requirements; drive personal auto/company vehicle or powered material handling equipment.