Associate Director, Field Excellence and Data Operations

Role Summary

The Associate Director of Field Excellence and Data Operations will support the building and operations of Intellia’s broader Commercial data and field support ecosystem. This role sits at the center of technology, business planning and field execution and will report to the Senior Director of Commercial Data and Operations. It requires close interaction across the enterprise with IT, Sales, Insights and Analytics, Marketing, and Field/Home Office based employees, combining technical and people skills with a willingness to learn. The role supports commercial excellence by synthesizing data, influencing decisions and directing sales execution, and will partner with IT to manage the commercial data warehouse and adjacent systems that support CRM, Reporting, MDM, and data governance, while delivering solutions that support sales execution.

Responsibilities

• Partner with IT and cross functional partners to design and implement a commercial data environment
• Develop and maintain Veeva CRM best practices
• Manage vendor support for commercial data integration activities
• Utilize commercial data sources to provide recommendations and insights
• Support data governance and MDM best practices
• Coordinate and integrate digital & multi-channel marketing data into a commercial data environment
• Support and advance field focused business needs (targeting, alignment, segmentation, call planning)
• Support the Incentive Compensation process (design and administration)
• Serve as a lead for commercial field effectiveness and operational inquiries
• Manage territory alignments
• Identify enhancements of field platforms including CRM, dashboards and processes geared at providing deeper more actionable insights
• Ensure field employees have necessary information, data and insights

Qualifications

• Results-driven self-starter with a strong sense of accountability, performance orientation, and the ability to collaborate effectively across functional teams
• Ability to build relationships across internal and external stakeholders
• Organized and logical with a high degree of flexibility and adaptability
• Ability to operate in a fast-paced, entrepreneurial and collaborative environment with strong interpersonal skills
• Bachelor’s degree in business, Marketing, Life Sciences, or related fields
• 7+ years of life science industry or relevant consulting experience
• Broad experience across numerous pharmaceutical data sources
• Salesforce, data warehouse and data management experience
• Field planning and commercial operations experience
• Managing of vendor relationships

Education

• Bachelor’s degree in business, Marketing, Life Sciences, or related fields