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Associate Director, DTE Business Engagement Lead for Real Estate, Facilities and Operations Systems

Vertex Pharmaceuticals
10 days ago
Remote friendly (Boston, MA)
United States
IT
Associate Director, DTE Business Engagement Lead for Real Estate, Facilities and Operations Systems (Boston, MA)

General Summary
- Drive digital transformation of Real Estate, Facilities, and Operations systems.
- Partner with business stakeholders to define and execute a roadmap for AI-enabled solutions, smart building technologies, workplace systems, and data-driven operational improvements.
- Own design, development, support, maintenance, and future technical roadmap for scoped systems.
- Support the Real Estate/Facilities portfolio (application lifecycle, office expansions/openings, and M&A integration) with project delivery, plans, and budget management.

Key Duties and Responsibilities
- Manage and prioritize enterprise application portfolio and evolve future roadmap.
- Present strategic recommendations to senior leaders.
- Lead and develop a team of two project managers and a federated managed services team.
- Oversee projects/programs/releases/enhancements, ensuring timely, high-quality delivery within budget.
- Identify and recommend innovative technologies and process improvements.
- Enhance demand/resource management and operational support processes.
- Manage strategic vendor relationships; oversee day-to-day support/maintenance (e.g., Genetec, Envoy Visitor Management).
- Lead development and AI-powered enhancements to improve workflows, decision-making, and user experience.
- Champion generative AI, NLP, and machine learning.
- Ensure compliance with global data privacy, security, and legal requirements.
- Lead change management and serve as a strategic advisor on emerging technologies.

Systems in scope include (not limited to): BMS/BAS, IWMS, space/occupancy tools, energy/sustainability platforms, Genetec, HiveWatch, Vital, Konvekta, Envoy, and Commend Intercom.

Knowledge, Skills, and Qualifications
- Experience with AI/automation/advanced analytics/digital innovation in an operational environment.
- Deep expertise in Facilities/Operations technologies, buildouts, and M&A integration.
- Strong AI, regulatory/risk, and data governance knowledge.
- Proven cross-functional leadership and ability to influence senior stakeholders.
- Exceptional communication translating technical concepts to business value.
- Experience with enterprise platforms such as Genetec, Envoy Visitor Management, Commend Intercom, and Vital.
- Bachelor’s degree (Engineering/Facilities Management/CS/IS/Business or related).
- 8+ years relevant experience; 5+ years people/program leadership.
- JD/MBA/advanced degree preferred.

Pay Range
- $172,000 - $258,000