Associate Director, Customer Insights & Engagement – Cell Therapy Market Research

Role: Associate Director, Customer Insights & Engagement, focusing on market research for Bristol Myers Squibb's global Cell Therapy, particularly in autoimmune indications. Responsibilities: lead development and execution of market research strategies, synthesize data from primary and secondary sources, and deliver actionable insights to inform brand and commercial strategies; promote innovative methodologies including AI and machine learning; collaborate with cross-functional teams (Brand, Sales, Medical, Access) and vendors; support strategic decision-making and continuous improvement of insights capabilities. Requirements: minimum 5 years of pharmaceutical market research experience, ideally in autoimmune, cell therapy, or related areas; Bachelor’s degree required, advanced degree preferred; expertise in data synthesis from diverse sources like IQVIA, SHS, and Claims; strong stakeholder engagement, communication, and presentation skills; proficiency with industry-standard analytics tools; ability to operate independently and influence cross-functional teams. High-Value: autoimmune cell therapy, market research, insights generation, data-driven decision-making, advanced analytics, AI integration. Location: Madison, NJ, with flexible work options.