Associate Director, CRM Product Owner

Role: Associate Director, CRM Product Owner, responsible for managing the roadmap, requirements, and releases of a key AbbVie Field Tools platform to support commercial field teams. Responsibilities: lead product development through agile practices; translate US commercial needs into detailed requirements; prioritize features based on impact; ensure tool health, adoption, and stakeholder satisfaction; champion change management and training initiatives; collaborate cross-functionally with IT, vendors, and field stakeholders. Qualifications: Bachelor's degree; 8+ years in field leadership, marketing, or analytics within pharma/biotech or healthcare; strong experience with CRM platforms like Salesforce or Veeva; familiarity with AI-enabled CRM and digital engagement; proven ability to lead organizational change and influence stakeholders in complex matrix environments; knowledge of regulatory and compliance landscape. High-Value: focus on commercial digital tools, CRM platforms, and pharma/biotech industry operations. Work Setup: not specified; likely hybrid or remote based on standard roles.