Associate Director, Copay Capabilities

The Associate Director, Copay Enablement will lead the strategic integration and standardization of copay data within the Copay COE. Responsible for copay data strategy, partnering with cross-functional stakeholders to establish data governance and operations, and translating data strategy into tools and capabilities that enable the copay team and partners.

Primary responsibilities:
- Enable the copay center of excellence to succeed within the AbbVie ecosystem by developing robust COE processes and clear ways of working with stakeholders.
- Own above-brand stakeholder engagement and communication.
- Build internal relationships with stakeholders including Market Access/Trade, Employer Teams, Finance, Patient Services, MABI, etc.
- Drive enhanced operational capabilities and improve oversight of copay program operations at vendors.
- Foster data strategy and governance protocols for consistent data operations, stewardship, and reporting.
- Plan and execute cross-COE initiatives; establish operational processes/templates; develop knowledge management for patient access/affordability solutions.
- Build KPI tracking/measurement to validate copay program success and hold external vendors accountable.
- Ensure cross-functional coordination and strategic/tactical planning; contribute to positive team culture.
- Manage vendor relationships to execute copay program operations.

Qualifications:
- Bachelor’s degree (Master’s degree a plus).
- 4–6 years in the pharmaceutical industry with expertise in patient support programs, market access, finance, sales, marketing, or related commercial function.
- Working knowledge of the compliance and regulatory environment for pharmaceutical manufacturers.

Benefits (if location includes pay disclosure requirements):
- Paid time off; medical/dental/vision insurance; 401(k) for eligible employees.
- Eligible for long-term incentive programs.