Associate Director Commercial Training Rare Blood

Role Summary

Based in Cambridge, MA, the Associate Director Commercial Training Rare Blood leads learning and development for the Rare Disease commercial sales force. You will develop launch training materials, create and maintain training resources for legacy brands, and support the implementation of new products and skill-based training through eLearning, live meetings, virtual training, and on-demand courses. As a learning strategic partner, you will develop disease, product, and customer interaction training, along with other training programs for the Rare Disease Business Unit. In-office presence is required a minimum of three days per week.

Responsibilities

• Leverage Sanofi talent and external resources within a matrixed learning and development team to support the business unit’s needs.
• Develop classroom training programs, including customer interaction capabilities and disease/product education, delivered via live training, e-learning modules, Zoom, etc.
• Manage the Product Review Board process for all sales training materials to ensure regulatory and legal compliance.
• Develop field-based training programs, including field mentorships, coaching, and field assessments.
• Establish and track key metrics to measure the value and impact of sales training and development initiatives.
• Collaborate with Sales and Marketing to integrate materials into new hire and ongoing learning programs.
• Design, manage, and deliver sales training materials for National, Area/Zone, and Regional Sales Meetings in coordination with Marketing and Field Advisory Teams/Learning Champions.
• Develop and manage internal L&D relationships and key agency partnerships.
• Design and participate in certification training for relevant programs and vendors.
• Demonstrate data and analytics capabilities with the ability to translate insights into action.
• Provide strategic analysis and planning, managing competing demands from multiple internal customers.
• Support the development and execution of strategic and tactical plans to advance Sales and Marketing objectives, in collaboration with PSS and medical teams where appropriate.
• Lead and support the following work streams: new hire training curricula; launch training and learner journey development; continuing education; advocacy for ongoing product and disease knowledge; field advisory teams and learning champions; and development of core competencies and related tools and initiatives.

Qualifications

• Required: 5 years of relevant pharma experience.
• Required: Proven communication skills with the ability to communicate effectively with all levels of stakeholders.
• Required: Ability to influence and collaborate with senior leadership and multiple key stakeholders across sales and marketing to align on objectives and provide consistent FL&D direction.
• Required: Demonstrated excellence in project management and ability to manage multiple projects/priorities.
• Required: Ensure training programs align with legal, regulatory, and compliance guidelines.
• Required: Strong collaboration, organizational, and operations skills.
• Required: 10% national travel required.
• Preferred: Rare Disease training experience strongly preferred.
• Preferred: 8+ years of relevant pharmaceutical/biotech industry experience, with at least 2 years leading national home-office-based training preferred.

Education

• BA/BS degree required, preferably in life science or business. A Master's in Business is a plus.

Skills

• Data analytics and the ability to translate insights into actionable plans.
• Strategic analysis and planning, with capacity to manage demands from multiple internal customers.
• Strong stakeholder management and cross-functional collaboration.
• Training design, development, and delivery across in-person and digital formats.
• Knowledge of regulatory and compliance considerations in training programs.
• Project management and operational excellence.