Associate Director, Commercial Training

Role Summary

The Associate Director Commercial Training - Rare Disease leads the strategic development and execution of training programs for a highly specialized sales force. This role ensures field teams are equipped to navigate the clinical complexities of selling in the rare disease space. The Associate Director collaborates across Sales, Marketing, Medical Affairs, Market Access, and Patient Services to design and deliver impactful training aligned with brand strategy and patient-centric engagement. Experience in Rare Disease is required with preferred experience in Ophthalmology.

Responsibilities

• Lead the Rare Disease Training curriculum, for both in-line and launch/expansion products
• Partner with the Training team, stakeholders, collaborative business partners to ensure training programs/content supports entire Training department and organizational goals
• Oversee the design and delivery of comprehensive programs (e.g., onboarding, launch readiness, advanced scientific selling, NSM/POA workshops) through strong partnership with Medical, Legal, and Regulatory to ensure all training content meets compliance standards
• Direct and lead agency partners in development of training programs/materials while remaining within budget
• Plan and execute leadership meetings that support meaningful business objectives and team building
• Lead Field Trainer Team through execution of new hire training sessions and participation in national meetings
• Be viewed as a strategic partner for Field Sales through participation in sales meetings and occasional field rides

Qualifications

• Required: Bachelor's Degree; Master‚Äôs Degree preferred
• Required: 10+ years of biotech industry experience
• Required: Training, Marketing or other role outside of Sales in the pharma/biotech industry
• Required: Experience in Rare Disease
• Preferred: Ophthalmology experience
• Required: Excellent professionalism and ability to lead in a cross-functional environment
• Required: Ability to collaborate with internal and external stakeholders at various levels
• Required: Experience developing training tools that enable the enhancement of clinical and business acumen
• Required: Knowledge of adult learning principles
• Preferred: Knowledge of training design concepts and platforms
• Required: Ability and willingness to travel domestically up to 30%; some nights, weekends and overnight travel may be required