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Check out JobsAI Associate Director, Commercial Operations, 3PL & Distribution Partners
Company Name
Moderna
Job Overview
The Associate Director of Operations will support Moderna's North America Commercial Operations, focusing on the launch and management of the commercial order management process.
Responsibilities
- Supporting account management teams
- Managing operational aspects of customer relationships
- Supporting sales-oriented business development programs
- Collaborating with internal teams to enhance customer experience across platforms
- Supporting call centers and eCommerce integrations
- Supporting Moderna's vaccine portfolio
- Providing operational leadership in distribution partnerships
- Overseeing data validation
- Ensuring data accuracy