Associate Director, Cardiovascular Accounts & Customer Engagement - Minneapolis
Bristol Myers Squibb
5 months ago
On-site
United States
Sales
The Associate Director, CV Accounts & Customer Engagement will work cross-functionally with matrix teams to ensure tactical execution aligns with overall brand strategy. Collaborate with teams focused on reimbursement, REMS, access, brand, and field operations to support business goals and implement strategic initiatives.
Key Responsibilities
- Deliver access, value, PHM, quality, and unbranded messages and tools with population health decision makers or C-suite individuals.
- Support safe and appropriate use of BMS CV products through education on treatment protocols, order sets, and other clinical management tools with formulary committee members.
- Support onboarding and ongoing management to LDN operations at SPs to support REMS and access.
- Provide education around EHRs through approved resources and referral to the HIT specialist.
- Collaborate cross-functionally with Sales, Medical, Marketing, Market Access, Patient Services, BI&A, and other matrix teams to support strategic initiatives.
- Establish BMS as a credible and trusted partner among cardiology thought leaders.
- Support brand commercial efforts at national and regional conferences.
- Support content development of Speaker Programs and training of speakers.
- Gather local and national insights to inform brand strategy through KOL engagement.
- Support advisory boards by providing input on non-access related advisory board content (e.g., discussion guides).
- Develop regional/local expertise in HCM care pathways and identify key opinion leaders.
- Ensure all activities comply with applicable laws, regulations, and BMS policies.
- Uphold high ethical standards while driving business success and fostering a customer-centric approach.
Qualifications & Experience
- Field-based role. Minimum 5 years of experience in marketing, access, account management, business development, or sales leadership in the pharmaceutical or healthcare industry; cardiovascular experience strongly preferred.
- Bachelor’s degree required; advanced degree strongly preferred.
- Deep understanding of the U.S. healthcare system (hospitals/acute care, IDNs, LDNs, organizer provider networks, and payer dynamics).
- Strongly preferred: hospital payment models/metrics, formulary access & reimbursement dynamics, pathway/protocol development, EMR/EHR systems, and pharmacy planning/operations.
- Track record of driving revenue growth and/or achieving field execution targets and consistently exceeding expectations.
- Strong strategic thinking; ability to structure complex challenges into actionable plans.
- Ability to interface effectively with internal and external stakeholders.
- Excellent written and oral communication.
- Experience focused on hospital-based sales and market access.
Benefits (as described)
- Health coverage: medical, pharmacy, dental, and vision.
- Wellbeing programs (e.g., BMS Well-Being Account, BMS Living Life Better, EAP).
- Financial protection: 401(k), short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel and personal liability protection, identity theft benefit, legal support, survivor support.
- Paid time off, including flexible time off and paid national holidays (and additional vacation/sick/other time-off options based on eligibility).
Application instructions
- Apply for the role; you are encouraged to apply even if you don’t perfectly match the resume.
Key Responsibilities
- Deliver access, value, PHM, quality, and unbranded messages and tools with population health decision makers or C-suite individuals.
- Support safe and appropriate use of BMS CV products through education on treatment protocols, order sets, and other clinical management tools with formulary committee members.
- Support onboarding and ongoing management to LDN operations at SPs to support REMS and access.
- Provide education around EHRs through approved resources and referral to the HIT specialist.
- Collaborate cross-functionally with Sales, Medical, Marketing, Market Access, Patient Services, BI&A, and other matrix teams to support strategic initiatives.
- Establish BMS as a credible and trusted partner among cardiology thought leaders.
- Support brand commercial efforts at national and regional conferences.
- Support content development of Speaker Programs and training of speakers.
- Gather local and national insights to inform brand strategy through KOL engagement.
- Support advisory boards by providing input on non-access related advisory board content (e.g., discussion guides).
- Develop regional/local expertise in HCM care pathways and identify key opinion leaders.
- Ensure all activities comply with applicable laws, regulations, and BMS policies.
- Uphold high ethical standards while driving business success and fostering a customer-centric approach.
Qualifications & Experience
- Field-based role. Minimum 5 years of experience in marketing, access, account management, business development, or sales leadership in the pharmaceutical or healthcare industry; cardiovascular experience strongly preferred.
- Bachelor’s degree required; advanced degree strongly preferred.
- Deep understanding of the U.S. healthcare system (hospitals/acute care, IDNs, LDNs, organizer provider networks, and payer dynamics).
- Strongly preferred: hospital payment models/metrics, formulary access & reimbursement dynamics, pathway/protocol development, EMR/EHR systems, and pharmacy planning/operations.
- Track record of driving revenue growth and/or achieving field execution targets and consistently exceeding expectations.
- Strong strategic thinking; ability to structure complex challenges into actionable plans.
- Ability to interface effectively with internal and external stakeholders.
- Excellent written and oral communication.
- Experience focused on hospital-based sales and market access.
Benefits (as described)
- Health coverage: medical, pharmacy, dental, and vision.
- Wellbeing programs (e.g., BMS Well-Being Account, BMS Living Life Better, EAP).
- Financial protection: 401(k), short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel and personal liability protection, identity theft benefit, legal support, survivor support.
- Paid time off, including flexible time off and paid national holidays (and additional vacation/sick/other time-off options based on eligibility).
Application instructions
- Apply for the role; you are encouraged to apply even if you don’t perfectly match the resume.