Associate Director, Cardiovascular Accounts & Customer Engagement - Minneapolis
Bristol Myers Squibb
5 months ago
On-site
Minneapolis, MN
Sales
Key Responsibilities
- Key Account Management:
- Deliver access, value, PHM, quality, and unbranded messages and tools to population health decision makers or C-suite individuals.
- Support safe and appropriate use of BMS CV products through education on treatment protocols, order sets, and other clinical management tools with formulary committee members.
- Support onboarding and ongoing management to LDN operations at SPs to support REMS and access.
- Provide education around EHRs through approved resources and referral to the HIT specialist.
- Collaborate cross-functionally with Sales, Medical, Marketing, Market Access, Patient Services, BI&A, and other matrix teams to support strategic initiatives.
- KOL Strategic Development:
- Establish BMS as a credible and trusted partner among cardiology thought leaders.
- Support brand commercial efforts at national and regional conferences.
- Support content development of Speaker Programs and training of speakers.
- Gather local and national insights to inform brand strategy through KOL engagement.
- Support advisory boards with input on content development (e.g., discussion guides) for non-access related advisory boards.
- Develop regional/local expertise in HCM care pathways and identify key opinion leaders.
- Compliance & Operational Excellence:
- Ensure all activities are conducted in full compliance with applicable laws, regulations, and BMS policies.
- Uphold high ethical standards while driving business success and a customer-centric approach.
Qualifications & Experience
- Field-based role. Minimum 5 years’ experience in marketing, access, account management, business development, or sales leadership within the pharmaceutical or healthcare industry; cardiovascular experience strongly preferred.
- Bachelor’s degree required; advanced degree strongly preferred.
- Deep understanding of the U.S. healthcare system (hospitals/acute care, IDNs, LDNs, organizer provider networks, payer dynamics).
- Strongly preferred: experience with hospital payment models and metrics, formulary access/reimbursement dynamics, pathways and protocol development, EMR/EHR systems, and pharmacy planning/operations.
- Track record of driving revenue growth and/or achieving field execution targets while consistently exceeding expectations.
- Strong strategic thinking; ability to structure complex challenges and translate them into actionable plans.
- Ability to interface effectively with internal and external stakeholders.
- Excellent written and oral communication.
- Experience in pharma/healthcare with a focus on hospital-based sales and market access.
Benefits (explicitly stated)
- Health Coverage: medical, pharmacy, dental, and vision care.
- Wellbeing Support Programs (including BMS Well-Being Account, BMS Living Life Better, EAP).
- Financial Well-being and Protection (401(k), disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, survivor support).
- Paid Time Off: flexible time off (unlimited for US exempt employees with manager approval) and paid national holidays; specified vacation/holiday details for Phoenix, AZ / Puerto Rico / Rayzebio employees; additional time-off may include paid sick time, volunteer days, summer hours flexibility, and leaves of absence; annual Global Shutdown between Christmas and New Year’s Day.
Application instructions
- If the role doesn’t perfectly line up with your resume, apply anyway.
- Key Account Management:
- Deliver access, value, PHM, quality, and unbranded messages and tools to population health decision makers or C-suite individuals.
- Support safe and appropriate use of BMS CV products through education on treatment protocols, order sets, and other clinical management tools with formulary committee members.
- Support onboarding and ongoing management to LDN operations at SPs to support REMS and access.
- Provide education around EHRs through approved resources and referral to the HIT specialist.
- Collaborate cross-functionally with Sales, Medical, Marketing, Market Access, Patient Services, BI&A, and other matrix teams to support strategic initiatives.
- KOL Strategic Development:
- Establish BMS as a credible and trusted partner among cardiology thought leaders.
- Support brand commercial efforts at national and regional conferences.
- Support content development of Speaker Programs and training of speakers.
- Gather local and national insights to inform brand strategy through KOL engagement.
- Support advisory boards with input on content development (e.g., discussion guides) for non-access related advisory boards.
- Develop regional/local expertise in HCM care pathways and identify key opinion leaders.
- Compliance & Operational Excellence:
- Ensure all activities are conducted in full compliance with applicable laws, regulations, and BMS policies.
- Uphold high ethical standards while driving business success and a customer-centric approach.
Qualifications & Experience
- Field-based role. Minimum 5 years’ experience in marketing, access, account management, business development, or sales leadership within the pharmaceutical or healthcare industry; cardiovascular experience strongly preferred.
- Bachelor’s degree required; advanced degree strongly preferred.
- Deep understanding of the U.S. healthcare system (hospitals/acute care, IDNs, LDNs, organizer provider networks, payer dynamics).
- Strongly preferred: experience with hospital payment models and metrics, formulary access/reimbursement dynamics, pathways and protocol development, EMR/EHR systems, and pharmacy planning/operations.
- Track record of driving revenue growth and/or achieving field execution targets while consistently exceeding expectations.
- Strong strategic thinking; ability to structure complex challenges and translate them into actionable plans.
- Ability to interface effectively with internal and external stakeholders.
- Excellent written and oral communication.
- Experience in pharma/healthcare with a focus on hospital-based sales and market access.
Benefits (explicitly stated)
- Health Coverage: medical, pharmacy, dental, and vision care.
- Wellbeing Support Programs (including BMS Well-Being Account, BMS Living Life Better, EAP).
- Financial Well-being and Protection (401(k), disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, survivor support).
- Paid Time Off: flexible time off (unlimited for US exempt employees with manager approval) and paid national holidays; specified vacation/holiday details for Phoenix, AZ / Puerto Rico / Rayzebio employees; additional time-off may include paid sick time, volunteer days, summer hours flexibility, and leaves of absence; annual Global Shutdown between Christmas and New Year’s Day.
Application instructions
- If the role doesn’t perfectly line up with your resume, apply anyway.