Associate Director - Cardiometabolic Sales Strategy and Engagement

Role Summary

The Associate Director, CM Sales Strategy & Engagement, plays a critical role in enhancing communication and engagement in support of the Cardiometabolic Sales Force. The primary purpose of this role is to ensure that all strategic communications—ranging from key initiatives and training to cyclical events—are effectively coordinated and disseminated across the organization.

Responsibilities

• STRATEGIC ADVISOR SUPPORT
  • Support SA in preparing comprehensive memos, content, and analysis for the executive office
  • Project management support for SA and SLT
  • Coordination support for SLT activities: Meeting planning, meeting content, pre-reads, executive summaries and tracking of action items
  • Partner with SLT, the Corp. Communications department, and internal stakeholders to ensure optimal communication approaches for scheduled events, broadcasts, and messages
  • Coordination and booking of national Town Halls with cross functional departments including MKC and Corporate Communications
• FIELD SUPPORT
  • Position responsible for the Field Operations Learn How Platform which provides all training support of the Field Operations owned systems such as Veeva, Connex and Icoach
  • Position is also responsible for the oversightand maintenance of all Field Based email distribution lists
• FIELD PLANNING and ENGAGEMENT
  • Develops and maintains a robust and efficient communication plan to inform, engage, motivate and retain talent within the field
  • Ensures alignment and continuity of messaging to the field
  • Develops innovative ways to communicate to field on matters of importance
  • Oversees the implementation of the communication strategies and methodology to enhance engagement and effectiveness of all communications
  • Measures effectiveness of engagements and adjusts approaches as needed
  • Ensures messaging between Cardiometabolic Sales, Rare Diseaseand Market Access and internal departments is consistent with and aligned to sales initiatives and strategies
  • Accountable for the development of the communication calendar for Diabetes/Obesity Sales
  • Vendor relationship management: Master Calendar, Connect, Distribution Lists, and other related platforms
  • Review usage reports to extract insights on engagement levels and make strategic decisions on communication strategies and timing
  • Vendor Management & Analytics: By overseeing vendor relationships and leveraging data analytics, this role ensures that the sales team has access to the best tools and resources
  • Written Communications: Advise on and execute field communication requests from home office stakeholders
  • Ensure leadership alignment and continuity of messaging intended for the field
  • Support and partner with HRBPs on P&O communications that are relevant for the field
• TECHNOLOGY
  • Ensures the appropriate channel for key messages and initiatives
  • Oversee and manage the engagement platform
  • Partner with vendors and internal stakeholders to ensure an optimal approach to reaching end-users with communications through the engagement platform
  • Content Management: managing digital content and crafting written communications to ensure information is readily available across engagement platforms
  • Partners with respective technology teams to ensure technology can support training and communications; maintains Learn How Field Operations application content and dissemination

Qualifications

• A Bachelor‚Äôs degree from an accredited institution required; Advanced degree preferred (MBA or Masters)
• Minimum of 9+ years of progressively responsible experience in strategic planning and execution, communications and/or training in support of a field force; pharmaceutical experience preferred
• Communication background preferred
• Superior written and verbal communication skills
• Ability to plan, prioritize, execute and follow up in a timely manner; anticipate problems
• Advanced proficiency in Excel and PowerPoint
• Ability to translate problem statements into specific projects and recommendations
• Ability to work independently on project work and develop recommendations
• Ability to synthesize needs of a complex matrix of internal customers and gain consensus
• Strong attention to detail and high-quality results
• Excellent interpersonal skills

Skills

• Strategic communications planning
• Project management
• Stakeholder engagement
• Vendor relationship management
• Content development and management
• Data analytics and metrics interpretation
• Proficiency in Microsoft Excel and PowerPoint