Primary Responsibilities:
- Lead identification, design, execution, oversight, and optimization of US Oncology HCP marketing campaigns/programs.
- Develop, measure, and optimize digital campaigns.
- Understand customer segments, needs, channel preferences, and profitability/lifetime value.
- Develop HCP marketing materials/digital assets (online video, emails, display/banner ads, alerts, web content, paid search/media optimization, social, point-of-care, print, and disease awareness).
- Set strategic communication objectives for assigned tumor(s) aligned to the customer experience plan.
- Use insights and digital knowledge to prioritize asset development (including targeting and CX best practices).
- Work in an agile mindset: drive influence/alignment, test/learn, and foster innovation focused on customer experience.
- Partner on annual Integrated Profit Plan (IPP) process and contribute to brand building tools (L3).
- Collaborate with Marketing, Channel Strategy & Engagement (CSE), Market Research, Analytics, and Operations.
- Manage agency/vendor day-to-day interactions; create/monitor digital SOWs and participate in bi-annual agency evaluations.
- Manage budgets; evaluate revalidation of marketing/digital assets.
- Implement Safety Label Updates (SLUs) and ensure compliance with Subpart E (when applicable).