Associate Clinical Oncology Specialist

Role: Associate Clinical Oncology Specialist (ACOS) supporting Natera's oncology testing services in Memphis, TN. Objectives include driving account sales, ensuring patient adherence to testing protocols, and enhancing patient outcomes. Responsibilities encompass building relationships with oncology healthcare providers, supporting test fulfillment, analyzing patient testing data, and educating medical professionals on Natera's oncology products and processes. The role involves coordinating with internal teams to support customer retention and unit growth, while monitoring KPIs related to patient retention. Qualifications: Bachelor's degree preferred or an Associate’s with at least 3 years’ relevant experience; background in medical support, oncology, or clinical sales with a minimum of 2 years’ experience. Skills: strong interpersonal, analytical, and organizational abilities; ability to operate in ambiguous, fast-paced environments; proficiency with Microsoft Office and data management tools. High-value specifics include focus on oncology testing, patient retention, and support of laboratory diagnostics in a medical office or hospital setting. The position requires 25-50% travel, operates largely in a field-based capacity, and emphasizes customer support and education within a clinical context.