Associate Business Systems Consultant (Hybrid)

Role Summary

As an Associate Business Systems Consultant in BTS Information Research (IR), you will support Development Sciences, specifically the global Development Biological Sciences (DBS) organization. You will serve as a key liaison within a global team, bridging business stakeholders and IT to ensure accurate capture and translation of business requirements into effective technological solutions. Your responsibilities include understanding and documenting business process flows, gathering requirements, identifying improvement opportunities, and leading system implementation and support efforts. You will also be the designated IT System Owner for multiple DBS systems, guiding teams and overseeing system management to meet organizational objectives.

Responsibilities

• Business Relationship Management: Continue to build on and maintain strong relationships with business leaders and stakeholders to ensure their needs are met and drive strategic initiatives.
• System Ownership, Accountability, and Vendor Engagement: Take ownership of systems within the DBS organization, ensuring they are well-maintained, optimized, and compliant. Engage with vendors to facilitate system enhancements and troubleshoot issues, ensuring that external partnerships align with business needs and objectives.
• Process Optimization: Identify and implement process improvements to increase efficiency and reduce redundancies within DBS operations & applications.
• Cross-Functional Collaboration: Foster strong collaboration with our global DBS team, other IR teams and business areas to ensure alignment and support for strategic objectives across the organization.
• Project Management: Delivers valuable support to diverse areas across DBS and BTS IR, ensuring smooth operations and progress. Utilizes relevant principles to enhance projects and ongoing activities. Completes tasks that drive the success of projects and empower functional teams.
• Self-Reliant Team Player: Works effectively with team/group as well as independently to accomplish organizational goals. Actively participates in business or team meetings by offering suggestions. Regular assignments are completed with minimal supervision.
• Problem Solving: Utilizes analytical thinking and problem-solving skills to diagnose issues, develop solutions, and make informed recommendations by evaluating business and technology needs. Approaches challenges with sound judgment and flexibility, ensuring decisions align with project objectives, business needs and contribute to successful outcomes.
• Change Management: Lead and support change management efforts to facilitate the smooth transition and implementation of new systems and processes. Develop strategies to manage resistance, engage stakeholders, and ensure user adoption for successful integration with existing operations.
• Guidance and Mentorship: Inspires team members through guidance and support, encouraging professional development and fostering a collaborative environment that drives the team to achieve strategic goals.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.

Qualifications

• Bachelor’s Degree with 6 years’ experience; Master’s Degree with 5 years’ experience; PhD with 0 years’ experience.
• Experience in a Business System Analyst role (requirements gathering, drafting URS/FRS documents etc.)
• Systems Testing and IT Implementation experience
• Project Management experience (DevOps vs Waterfall vs Agile)
• Basic knowledge of the IT System Life Cycle (SLC) and Software Development Life Cycle (SDLC)
• Basic knowledge of regulated systems and GxP
• Must be able to effectively lead and facilitate meetings with vendors, business, and technical team members.