Assoc. Director, Field Operations (Veeva CRM)

Role: Senior Manager of CRM Systems at Neurocrine Biosciences, overseeing the Veeva/VeevaVault applications for field teams and internal stakeholders. Objectives include optimizing CRM platform functionality, ensuring compliance, and supporting commercial and medical operations. Responsibilities encompass managing system configurations, leading process improvements, coordinating with cross-functional teams (Sales, Marketing, IT), overseeing vendor relationships, and ensuring data integrity and security. Qualifications: Bachelor’s degree in related field with 12+ years of sales operations experience within biotech/pharma, including significant exposure to sales incentive compensation; or Master’s/MBA with 8+ years. Proven leadership in managing CRM systems—particularly Veeva/Salesforce—large-scale projects, and vendor management required. Experience in pharmaceutical or biotech commercial environments, with expertise in database architecture, process optimization, and compliance (GxP) is essential. Preferred skills include strong project management, analytical, and communication abilities, along with proficiency in Microsoft Office and familiarity with related systems. The role requires collaboration across multiple departments and involves strategic initiatives to enhance field productivity and data analytics.