Ascendis Field Reimbursement Director

Role Summary

Field Reimbursement Regional Director is a team leader role, managing a field-based team of Field Reimbursement Managers (FRMs) across multiple states and provider organizations in the United States. The role focuses on preparing for and implementing educational programs around new products and indications to maximize patient access. The director supports the team in delivering comprehensive coverage and reimbursement education to healthcare provider office staff, helping integrate Ascendis products into physician practices, and proactively addressing reimbursement and access issues as a resource to field-based colleagues and leadership.

Responsibilities

• Lead and develop a national team of Field Reimbursement Managers (FRMs).
• Partner with the Director, Field Reimbursement Strategy and Operations Engagement to develop strategies and tactics for the FRM team and serve as a functional subject matter expert.
• Partner with PSP and Commercial Operations to monitor account activity against goals and provide updates through Quarterly Business Reviews.
• Ensure the team executes activities in compliance with all laws, regulations, and policies governing Ascendis Pharma leadership.
• Develop KPIs / MBOs for the team in collaboration with the Director Field Reimbursement Strategy and Operations.
• Plan, direct, implement, and oversee FRM activities for a specific geographical region.
• In partnership with Commercial Training, ensure FRMs are properly trained on and compliantly using all approved promotional materials and systems.
• Direct FRM team in educating healthcare providers and their staff in academic medical centers, hospitals, and community practice settings on product coverage, patient support program enrollment process, and patient support offerings.
• Proactively monitor and address changes in the coverage/reimbursement landscape that may impact patient access to products and services.
• Identify opportunities and drive initiatives to improve customer engagements, education, and advocacy.
• Collaborate with FRM leader peers to ensure alignment and consistent application of business rules and strategic objectives.
• Identify and facilitate the sharing of best practices across the FRM team.
• Collaborate with cross-functional partners to support key Ascendis Pharma strategic market access activities and ensure highly effective customer account planning and engagements.
• Work cross-functionally to ensure effective pull-through of reimbursement and access strategies for launches and ongoing coverage and reimbursement.
• Demonstrate deep knowledge of reimbursement and access, and function as the subject matter expert in the assigned geography.
• Demonstrate knowledge across managed care accounts, geographic presence/influence, payor mix, product coverage and reimbursement criteria policies.
• Partner with the Patient Support Team to ensure accurate coverage determinations and optimized processing of enrollments for timely patient access.
• Develop business plans by performing strategic analyses of customers and identifying issues and opportunities.
• Collaborate with Sales leadership to develop a local access strategy plan that achieves KPI goals and delivers on objectives.
• Partner across the organization to continuously improve patient access deliverables, services, and the customer experience.
• Lead by example and demonstrate Ascendis Pharma values.

Qualifications

• 10+ years’ experience in the pharmaceutical/biotech or related healthcare industry.
• 5+ years’ experience with Specialty Pharmaceuticals / Biologics.
• Progressive field leadership experience and a proven record of successful management and team leadership.
• Deep understanding and utilization of Specialty Pharmacy and third-party services.
• In-depth knowledge of pharmaceutical manufacturer compliance, patient confidentiality, product reimbursement and product access requirements.
• Knowledge of regulations and laws governing the protection of patient identifying information, and policies pertaining to access offerings.

Education

• Bachelor’s degree