Ascendis Field Reimbursement Director

Role Summary

Lead a field-based team of Field Reimbursement Managers (FRMs) across multiple states and provider organizations in the U.S. to maximize patient access through education and strategic reimbursement initiatives. Oversee program development and delivery of reimbursement education to healthcare providers, office staff, and practices; address access issues in collaboration with Market Access, Sales, and Patient Support. Serve as the subject-matter expert on reimbursement in the assigned geography, ensuring compliant execution and alignment with company strategies. The role reports to the Director, Field Reimbursement Strategy and Operations Engagement and is field-based.

Responsibilities

• Lead and develop a national team of Field Reimbursement Managers (FRMs)
• Partner with the Director, Field Reimbursement Strategy and Operations Engagement to develop strategies & tactics for the FRM team and serve as a functional subject matter expert
• Partner with PSP and Commercial Operations to develop mechanisms and processes to regularly monitor account activity against goals and provide ongoing updates to the organization through Quarterly Business Reviews
• Ensure the team executes activities in compliance with all laws, regulations, and policies that govern the conduct of Ascendis Pharma leadership
• Develop KPIs / MBOs for the team in collaboration with the Director Field Reimbursement Strategy and Operations
• Plan, direct, implement, and oversee activities of FRMs for a specific geographical region
• In partnership with Commercial Training, Ensure FRMs are properly trained on and compliantly using all approved promotional materials and systems
• Direct FRM team in educating healthcare providers and their staff in academic medical centers, hospitals, and community practice settings on product coverage, patient support program enrollment process, and patient support offerings
• Proactively monitor and oversee development of FRM plans to address changes in the coverage/reimbursement landscape that may impact patient access to products and services
• Identify opportunities and drive initiatives to improve customer engagements, education, and advocacy
• Partner and collaborate with FRM leader peers to ensure alignment and consistent application of business rules and strategic objectives
• Identify and facilitate the sharing of best practices across the FRM team
• Collaborate with cross-functional partners to support key Ascendis Pharma strategic market access activities and ensure highly effective customer account planning and engagements
• Work cross-functionally to ensure effective pull-through of reimbursement and access strategies supporting new product and/or new indication launches as well as the pullthrough of new product coverage and reimbursement
• Demonstrate deep knowledge of reimbursement and access, and function compliantly as the subject matter expert in their assigned geography
• Demonstrate extensive knowledge across managed care accounts, geographic presence/influence, payor mix, product coverage and reimbursement criteria policies
• Partner with Patient Support Team to ensure accurate coverage determinations, and optimized processing of enrollments for timely access of product for patients
• Develop business plans by performing strategic analyses of customers; identify issues and opportunities
• Collaborate with Sales leadership to develop a local access strategy plan that ensures achievement of KPI goals and delivery on all objectives
• Partner across the organization to continuously improve patient access deliverables, services, and the customer experience
• Lead by example and continuously demonstrate Ascendis Pharma Values

Qualifications

• Bachelor’s degree
• 10+ years’ experience in the pharmaceutical / biotech or related healthcare industry
• 5+ years’ experience with Specialty Pharmaceuticals / Biologics
• Progressive field leadership experience and demonstrated record of successful management and team leadership
• Deep understanding and utilization of Specialty Pharmacy and third-party services
• In depth knowledge of pharmaceutical manufacturer compliance, patient confidentiality, product reimbursement and product access requirements
• Knowledge of regulations and laws governing the protection of patient identifying information, and relevant laws, regulations, and policies pertaining to access offerings