Role Summary
Area Lead Site of Care for Rare Disease in Columbus, Ohio. Responsible for prospecting and establishing business-to-business relationships with local sites of care and for developing and driving account/partner business plans that deliver on objectives, with oversight of SOC strategy development, execution and measurement. Works with internal partners to increase pull-through through coordinated business planning and manages relationships with Local Infusion Providers and Specialty Pharmacies focused on Infusion Services.
Responsibilities
- Maximize site of care (SOC) opportunities in accordance with product labelling, strategic imperatives, and Company policies.
- Provide overview of therapy and clinical procedures involved with infusion to assigned SOC customers/partners; coordinate with Medical Affairs team.
- Identify gaps in existing SOC networks and develop plans to expand SOC options.
- Pull through national partnership contracts at the local level.
- Provide proactive and ongoing access-related education including coding and billing and conduct quarterly business reviews with SOC administrative leaders.
- Serve as the lead point of contact with sales, patient services and reimbursement access functions for assigned SOC customers/partners.
- Evaluate, develop, monitor, and measure partnerships/business plans within designated accounts to align with defined objectives (profit, growth, value).
- Develop and grow relationships within accounts to meet business needs through a collaborative approach.
- Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits.
- Develop business cases to support contracts, negotiate and manage to ensure optimal results, if applicable.
- Understand healthcare issues/strategies, customer issues/trends and best practices to establish credibility beyond product and therapeutic areas.
- Co-develop and manage execution of jointly developed customer plans, holding customer and company accountable for plan execution.
- Review and analyze contracted performance and communicate account performance with internal stakeholders.
- Exercise sound judgment and oversight to ensure integrity and compliance with company policies in all activities and communications.
- Adhere to regulatory and compliance guidelines and Company policies.
- Attend/staff/participate in meetings and/or conferences as requested by management.
- Develop and implement own business plan and lead/contribute to special projects to drive operational performance improvements and enhance business opportunities.
Qualifications
- Required: Doctorate degree AND 2 years of Sales and/or Account Management experience, or Masterโs degree AND 4 years of Sales and/or Account Management experience, or Bachelorโs degree AND 6 years of Sales and/or Account Management experience.
- Preferred: Direct experience identifying and activating sites of care in infusion service areas; familiarity with infusion service providers, hospital outpatient/infusion centers, home infusion providers, and physician office practices; experience with infused therapies; reimbursement experience in Rheumatology, Nephrology, Ophthalmology, and/or endocrinology; recent launch experience with infused products; ability to work independently with supervisory input when needed; strong understanding of healthcare regulatory environments; strong planning, organizational, and cross-functional collaboration skills; approximately 70% travel; proficiency in Microsoft Office; professional, proactive demeanor; strong interpersonal and communication skills.
Education
- Details above in Qualifications (degree requirements as listed).