Responsibilities
- Serve as a regional subject matter expert on reimbursement and access for BridgeBio therapies.
- Educate healthcare provider offices on reimbursement processes, including benefits investigation, prior authorization, appeals, and coverage pathways.
- Identify and compliantly address access barriers within commercial and government payer environments.
- Support integration of access processes into provider office workflows.
- Provide compliant education on patient support programs and services.
- Share payer policy trends and field insights with Market Access leadership.
- Provide access and affordability education to consented patients and care partners in alignment with compliance and privacy regulations.
- Support understanding of reimbursement processes and available patient support resources.
- Coordinate among hubs, specialty pharmacies, prescriber offices, and support programs (as appropriate) to facilitate continuity of access.
- Identify and escalate access-related challenges impacting the patient journey.
- Support onboarding and ongoing engagement of consented patients in patient support programs in accordance with program rules.
- Act as a senior field partner to Market Access, Patient Services, Compliance, Legal, Medical, Commercial, and Sales teams.
- Provide compliant, de-identified field insights regarding access trends, barriers, and process gaps.
- Contribute to development/refinement of access strategies, tools, and field materials.
- Participate in cross-functional initiatives to improve patient access pathways.
- Mentor field access colleagues (as appropriate).
- Operate in strict adherence to company policies and applicable laws/regulations, including HIPAA and OIG guidance.
- Ensure interactions with patients, providers, and stakeholders are compliant, non-promotional, and within scope; properly handle PHI.
Required
- Bachelorβs degree.
- 8+ years of biotech/pharma experience with significant experience in reimbursement, market access, patient services, or rare disease.
- Deep understanding of U.S. payer systems (commercial and government coverage pathways).
- Experience navigating specialty pharmacy and hub models.
- Strong knowledge of compliance requirements related to patient support and access services.
- Ability to work independently in a field-based, cross-functional environment.
Preferred
- MBA, RN, or other advanced clinical or business degree.
- Rare disease experience.
- Experience supporting both provider reimbursement and patient access programs.
- Experience working with complex health systems and specialty centers.
- Background in cardiology, neurology, pediatrics, or other specialty therapeutic areas.
Where Youβll Work
- U.S.-based field role requiring >50% domestic travel based on regional needs.