Responsibilities
- Serve as a regional subject matter expert on reimbursement and access for BridgeBio therapies
- Educate healthcare provider offices on reimbursement processes (benefits investigation, prior authorization, appeals, coverage pathways)
- Identify and compliantly address access barriers in commercial and government payer environments
- Support integration of access processes into provider office workflows
- Provide compliant education on BridgeBio patient support programs and services
- Share payer policy trends and field insights with Market Access leadership
- Provide access and affordability education to consented patients and care partners (aligned with compliance and privacy regulations)
- Support understanding of reimbursement processes and available patient support resources
- Coordinate among hubs, specialty pharmacies, prescriber offices, and support programs to facilitate continuity of access
- Identify and escalate access-related challenges impacting the patient journey
- Support onboarding and ongoing engagement of consented patients in patient support programs (per program rules)
- Act as a senior field partner across Market Access, Patient Services, Compliance, Legal, Medical, Commercial, Sales
- Provide compliant, de-identified field insights on access trends, barriers, and process gaps
- Develop/refine access strategies, tools, and field materials; participate in cross-functional access improvement initiatives
- Mentor and resource field access colleagues (as appropriate)
- Operate in strict adherence to company policies and applicable laws/regulations, including HIPAA and OIG guidance; ensure patient-facing support is compliant, non-promotional, and within scope; properly handle PHI
Qualifications
- Bachelorβs degree required
- 8+ years of experience in biotech/pharma with significant experience in reimbursement, market access, patient services, or rare disease
- Deep understanding of U.S. payer systems (commercial and government coverage pathways)
- Experience navigating specialty pharmacy and hub models
- Strong knowledge of compliance requirements related to patient support and access services
- Ability to work independently in a field-based, cross-functional environment
Preferred
- MBA, RN, or other advanced clinical or business degree
- Rare disease experience
- Experience supporting both provider reimbursement and patient access programs
- Experience with complex health systems and specialty centers
- Background in cardiology, neurology, pediatrics, or other specialty therapeutic areas
Where Youβll Work
- U.S.-based field role; greater than 50% domestic travel based on regional needs.