Application Administrator II

Role: Application Administrator supporting enterprise collaboration platforms and enterprise applications in a regulated biopharma environment. Objectives: ensure secure, reliable, and efficient application operations; optimize workflows; maintain access governance and system integrity. Responsibilities: administer, configure, and support SaaS and collaboration tools (e.g., Egnyte, SharePoint, Teams, Jira); manage identity/access controls including SSO, RBAC, and directory synchronization; develop and troubleshoot integrations using APIs, PowerShell, and Python; oversee application lifecycle activities; support intranet portals and user training; coordinate with vendors and support incident/request resolution per ITSM processes; document architecture, procedures, and configurations. Requirements: 5+ years’ experience supporting SaaS, collaboration, or business applications; strong knowledge of collaboration platforms, IAM concepts, and enterprise application support; proficiency with ITSM frameworks, scripting, and automation tools; Bachelor's in IT, CS, or related field. Preferred: experience with intranet portal management, cloud platforms, Salesforce, GxP/regulatory compliance, and ITIL certification. High-Value: supporting GxP-regulated, validated systems in the biopharma industry; experience with enterprise SaaS, identity/security management, and automation tools; familiarity with life sciences industry compliance and audit standards. Work setup: not specified, but likely hybrid given the nature of enterprise support.