Analyst, Crisis Management & Business Resilience

Role Summary

The Analyst, Crisis Management and Business Resilience role is integral in ensuring AbbVie's preparedness and response capabilities for crisis events. The position is responsible for governance of development, implementation, and enhancement of crisis management and business continuity plans across the organization, collaborating with various stakeholders to reduce risk and enhance operational resilience.

Responsibilities

• Lead and document the annual schedule of crisis exercises, activation drills, and business continuity plan updates. Ensure minimal operational impact during these exercises.
• Prepare and deliver detailed monthly metrics reports, ensuring accuracy and comprehensiveness, while including insights from a risk perspective.
• Audit and identify enhancements for site-specific and functional crisis management and business resilience plans to ensure compliance with best practices and quality standards.
• Maintain crisis management documentation in collaborative platforms such as SharePoint or Teams, ensuring all stakeholders have seamless access.
• Represent Global Security in crisis/business continuity exercises, providing expert analysis and recommendations to address identified gaps.
• Track and analyze global trends in crisis management and business resilience, advising senior management on areas for strategic improvements.
• Cultivate a deep understanding of business continuity tools, providing key support and leadership in their deployment and adoption.
• Spearhead initiatives within the global preparedness program, driving engagement and resilience across the organization.
• Establish and foster strong relationships with internal stakeholders and external partners to ensure coordinated crisis response.

Qualifications

• Bachelor‚Äôs degree required; certification in crisis management or business continuity planning preferred.
• Minimum 5 years of experience in crisis management, business continuity, or related fields; proficiency in crisis management and business continuity software preferred.
• Strong analytical skills with the ability to assess complex situations and develop solutions.
• Excellent communication skills with the ability to convey complex information succinctly to diverse audiences; experience leading tabletop exercises, training sessions, and other group forums preferred.
• Self-starter with demonstrated ability to prioritize initiatives and meet global program requirements; project management/software experience preferred.
• Willing to travel domestically and internationally.

Skills

• Crisis management
• Business continuity planning
• Risk assessment
• Stakeholder engagement
• Data analysis and metrics reporting
• Project management

Education

• Bachelor‚Äôs degree (required)

Additional Requirements

• Willing to travel domestically and internationally.