Key Responsibilities:
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Use deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) for seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach in virtual and face-to-face settings.
Essential Requirements:
- Bachelor’s degree (4-year college/university).
- Experience (within last 5 years) in pharmaceutical/biotech/healthcare or similarly complex sales environments with large, geographically dispersed sales teams; Associate applicants with limited sales experience are encouraged.
- Proven high performance selling to large accounts and key customers.
- Self-starter with analytic abilities; ethical leadership and ability to foster compliance with company policies and laws.
- Reside within territory (or within 50 miles of the territory border); travel 60–80% within the territory; ability to drive and/or fly; valid driver’s license.
Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Leveling Guidelines (examples):
- Associate: 4+ years US Military leadership, or limited prior sales experience.
- Territory: 2+ years’ experience in specialty pharma/biotech/healthcare (or similar complex sectors) within last 5 years.
- Senior: 5+ years within last 5 years.
- Executive: 10+ years within last 5 years.
Driving is an Essential Function:
- Fully valid, unrestricted driver’s license required.
Training:
- For field roles with a dedicated training period, complete initial training (home study: 8 or fewer hours/day; 40 or fewer hours/week).
Benefits (explicitly stated):
- Performance-based cash incentive; eligibility for annual equity awards (depending on level).
- Comprehensive US benefits package (health, life, disability); 401(k) with company contribution/match; time off (vacation, personal days, holidays, other leaves).