Key Responsibilities:
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and using insights and tactics to drive product demand and support better patient outcomes.
- Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) for a seamless customer experience.
- Use digital tools and omni-channel strategies to personalize outreach across virtual and face-to-face settings.
Essential Requirements:
- Bachelorβs degree (4-year college/university).
- Experience (per leveling guidelines) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams (within last 5 years). Other complex sales backgrounds (e.g., medical devices, diagnostics, life sciences services, insurance, consumer health, B2B) are welcome.
- Proven track record of consistent high performance selling to large accounts/key customers.
- Self-starter with analytic skills to prioritize relevant information to solve problems; ethical leadership and compliance with company policies and laws.
- Reside within territory or within 50 miles of territory border; travel 60β80% across a broad geography; valid driverβs license.
Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Knowledge of patient services/market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.