Key Responsibilities:
- Recruit, develop, retain, mentor, and lead a diverse team to deliver strategic sales objectives; communicate and supervise KPIs.
- Model leadership by setting clear expectations, promoting accountability, enabling others to act, and improving processes.
- Monitor and mentor Territory Account Specialists to orchestrate total account calls by coordinating resource deployment to meet customer needs.
- Develop, implement, and cultivate a customer-centric business plan with customer engagement and cross-functional partners.
- Serve on the regional leadership team to support regional goals, business execution, team development, and culture.
- Champion a hard-working, customer-centric culture where teams speak up, solve problems, collaborate, experiment, and “fail forward.”
- Apply in-depth knowledge of clinical, access and reimbursement, territory management, and omni-channel marketing tools.
- Use analytics platforms to guide decisions and identify risk/opportunity to ensure effective deployment of strategic face-to-face and omni-channel resources.
Qualifications (Essential Requirements):
- Bachelor’s degree (4-year college/university).
- Leadership experience in pharma/biotech/healthcare or similarly complex sales environments with large, geographically dispersed teams (internal candidates eligible if ELDP completed or 2+ years recent pharma/biotech sales management).
- 2+ years’ experience as a first-line sales manager with strategic thinking and an enterprise mindset.
- Proven success attracting, developing, and retaining diverse talent and building high-performing teams.
- Ability to drive sales growth, lead cross-functional partnerships, and execute strategic initiatives in complex, multi-regional environments.
- Experience managing field organizations through change, innovation, or growth (highly valued).
- Reside within territory or within 100 miles of territory border; travel 60–80%; valid driver’s license; ability to drive/fly within territory.
Desirable Requirements:
- Experience leading teams supporting large practices, hospitals, IDNs, and Systems of Care; understanding reimbursement for outpatient (payer) and inpatient (DRG, Medicare).
Skills:
- Analytical skill; coaching; collaboration; commercial excellence; change management; complexity management; compliance; professional ethics; leadership/management; mentorship; problem solving; professional communication; teamwork.
Leveling (by experience):
- ABL I: 2+ years first-line sales manager.
- ABL II: 4+ years first-line sales manager.
- Senior ABL: 8+ years first-line sales manager.
Driving Requirement:
- Must have a fully valid, unrestricted driver’s license.
Training (Field roles with dedicated training period):
- Complete initial training including home study; 8 or fewer hours/day and 40 or fewer hours/week.