Allergy Area Business Leader- Pacific Northwest
Novartis
2 months ago
On-site
Field, MN
$145,600 - $327,600 USD yearly
Sales
Area Business Leader (ABL)
Key Responsibilities
- Recruit, develop, retain, mentor, and lead a diverse team of Territory Account Specialists; establish a cadence of accountability; communicate and supervise KPIs.
- Model expectations and accountability; enable others; optimize/advance processes by challenging the status quo.
- Monitor and mentor Territory Account Specialists to orchestrate total account calls by coordinating resource deployment to plan, communicate, and follow through to meet customer needs.
- Develop, implement, and cultivate customer-centric business plans with customer engagement and cross-functional partners to optimize customer experience and product demand.
- Participate in regional leadership to support regional goals, business execution, team development, and culture.
- Champion a hard-working, customer-centric culture that encourages speaking up, problem-solving, collaboration, experimentation, and learning from failure.
- Use in-depth knowledge of clinical, access, reimbursement, territory management, and omni-channel marketing to coach team members during field contacts and 1:1s.
- Leverage analytics to advise decisions and identify risk/opportunity; ensure deployment of strategic face-to-face meetings, omni-channel resources, total office calls, and cross-functional partners.
Major Accountabilities
- Plan, adapt, and communicate execution strategy using local knowledge plus data and insights.
- Translate national customer engagement strategy into territory implementation plans to achieve targets.
- Ensure/improve targeting accuracy and execute local plans to achieve results.
- Advocate critical processes supporting customer excellence and team engagement/adoption.
- Use data for decision-making in complex/high-pressure situations.
- Report technical complaints/adverse events/special case scenarios related to Novartis products within 24 hours of receipt.
- Distribute marketing samples (where applicable).
Essential Requirements
- Bachelor’s degree (4-year college/university).
- Leadership experience in pharmaceutical/biotech/healthcare (or similarly structured industries) with large, geographically dispersed sales teams; welcome related complex sales backgrounds.
- 2+ years’ experience as a first-line sales manager with strategic thinking and an enterprise mindset.
- Demonstrated success attracting, developing, and retaining diverse talent; building high-performing teams.
- Proven ability to drive sales growth, lead cross-functional partnerships, and execute strategic initiatives in complex, multi-regional environments.
- Experience managing field organizations through change/innovation/growth (highly valued).
- Reside within territory or within 100 miles of the territory border; travel 60–80%; valid driver’s license.
Desirable Requirements
- Experience leading sales teams in promotion to large practices/hospitals/IDNs/SoC customers; understanding reimbursement for outpatient and inpatient (DRG, Medicare).
Skills
- Analytical, coaching, collaboration, commercial excellence, complexity management, compliance, professional ethics, leadership/management/mentorship, change management, problem solving, professional communication, teamwork.
Benefits
- Performance-based cash incentive; potential eligibility for annual equity awards (level-dependent).
- US-based eligible employees: comprehensive benefits (health/life/disability), 401(k) with company contribution/match, time off (vacation, personal days, holidays, other leaves).
Application/Training Instructions
- For field roles with a dedicated training period: complete initial training, including home study, with 8 or fewer hours/day and 40 or fewer hours/week.
Key Responsibilities
- Recruit, develop, retain, mentor, and lead a diverse team of Territory Account Specialists; establish a cadence of accountability; communicate and supervise KPIs.
- Model expectations and accountability; enable others; optimize/advance processes by challenging the status quo.
- Monitor and mentor Territory Account Specialists to orchestrate total account calls by coordinating resource deployment to plan, communicate, and follow through to meet customer needs.
- Develop, implement, and cultivate customer-centric business plans with customer engagement and cross-functional partners to optimize customer experience and product demand.
- Participate in regional leadership to support regional goals, business execution, team development, and culture.
- Champion a hard-working, customer-centric culture that encourages speaking up, problem-solving, collaboration, experimentation, and learning from failure.
- Use in-depth knowledge of clinical, access, reimbursement, territory management, and omni-channel marketing to coach team members during field contacts and 1:1s.
- Leverage analytics to advise decisions and identify risk/opportunity; ensure deployment of strategic face-to-face meetings, omni-channel resources, total office calls, and cross-functional partners.
Major Accountabilities
- Plan, adapt, and communicate execution strategy using local knowledge plus data and insights.
- Translate national customer engagement strategy into territory implementation plans to achieve targets.
- Ensure/improve targeting accuracy and execute local plans to achieve results.
- Advocate critical processes supporting customer excellence and team engagement/adoption.
- Use data for decision-making in complex/high-pressure situations.
- Report technical complaints/adverse events/special case scenarios related to Novartis products within 24 hours of receipt.
- Distribute marketing samples (where applicable).
Essential Requirements
- Bachelor’s degree (4-year college/university).
- Leadership experience in pharmaceutical/biotech/healthcare (or similarly structured industries) with large, geographically dispersed sales teams; welcome related complex sales backgrounds.
- 2+ years’ experience as a first-line sales manager with strategic thinking and an enterprise mindset.
- Demonstrated success attracting, developing, and retaining diverse talent; building high-performing teams.
- Proven ability to drive sales growth, lead cross-functional partnerships, and execute strategic initiatives in complex, multi-regional environments.
- Experience managing field organizations through change/innovation/growth (highly valued).
- Reside within territory or within 100 miles of the territory border; travel 60–80%; valid driver’s license.
Desirable Requirements
- Experience leading sales teams in promotion to large practices/hospitals/IDNs/SoC customers; understanding reimbursement for outpatient and inpatient (DRG, Medicare).
Skills
- Analytical, coaching, collaboration, commercial excellence, complexity management, compliance, professional ethics, leadership/management/mentorship, change management, problem solving, professional communication, teamwork.
Benefits
- Performance-based cash incentive; potential eligibility for annual equity awards (level-dependent).
- US-based eligible employees: comprehensive benefits (health/life/disability), 401(k) with company contribution/match, time off (vacation, personal days, holidays, other leaves).
Application/Training Instructions
- For field roles with a dedicated training period: complete initial training, including home study, with 8 or fewer hours/day and 40 or fewer hours/week.