AD, P2P Operations Lead
Takeda
August 15, 2026
Remote
United States
$154,400 - $242,550 USD yearly
Operations
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Associate Director, P2P Operations
Responsibilities:
- Serve as US operational lead and subject matter expert for HCP/patient speaker programs, speaker trainings, advisory boards, and consulting engagements across all brands.
- Lead a team providing operational oversight for FFS engagement processes (approvals, screening, contracting, vendor support, reporting, compliance monitoring).
- Optimize end-to-end operating model; raise solutions to challenges and adjust to leadership direction.
- Lead, coach, and develop the team; set expectations and drive accountability.
- Act as primary POC for brands/internal partners; ensure compliant, effective execution.
- Serve as SME on policies/SOPs/compliance standards and industry best practices.
- Drive improvements to enhance speaker/attendee experience; track KPIs (participant satisfaction, issue resolution time, cycle time, cost savings).
- Maintain resource materials (FAQs, work instructions, training guides) and create executive-ready reports/tools.
- Lead stakeholder discussions and cross-functional collaboration (Brands, Ethics & Compliance, Legal, vendors).
Qualifications:
- 5+ years in pharma/biopharma field operations, medical affairs, or commercial program management.
- Experience leading P2P programs/advisory boards/speaker programs; ability to influence leaders/stakeholders.
- Strong compliance/regulatory understanding; ability to influence cross-functional partners and manage concurrent initiatives.
- Excellent project management, organizational, and communication skills.
- Proficiency with CRM, event management, and reporting tools.
Preferred:
- Advanced degree (MBA, PharmD, or related); multi-region P2P experience; analytics/ROI familiarity; centralized US Customer Engagement/Commercial Ops experience; people leadership; executive-level communications.
Benefits (if eligible): medical/dental/vision, 401(k) match, disability, basic life, tuition reimbursement, paid volunteer time off, holidays, well-being benefits, sick time (up to 80 hours/year) and paid vacation (up to 120 hours for new hires).
Associate Director, P2P Operations
Responsibilities:
- Serve as US operational lead and subject matter expert for HCP/patient speaker programs, speaker trainings, advisory boards, and consulting engagements across all brands.
- Lead a team providing operational oversight for FFS engagement processes (approvals, screening, contracting, vendor support, reporting, compliance monitoring).
- Optimize end-to-end operating model; raise solutions to challenges and adjust to leadership direction.
- Lead, coach, and develop the team; set expectations and drive accountability.
- Act as primary POC for brands/internal partners; ensure compliant, effective execution.
- Serve as SME on policies/SOPs/compliance standards and industry best practices.
- Drive improvements to enhance speaker/attendee experience; track KPIs (participant satisfaction, issue resolution time, cycle time, cost savings).
- Maintain resource materials (FAQs, work instructions, training guides) and create executive-ready reports/tools.
- Lead stakeholder discussions and cross-functional collaboration (Brands, Ethics & Compliance, Legal, vendors).
Qualifications:
- 5+ years in pharma/biopharma field operations, medical affairs, or commercial program management.
- Experience leading P2P programs/advisory boards/speaker programs; ability to influence leaders/stakeholders.
- Strong compliance/regulatory understanding; ability to influence cross-functional partners and manage concurrent initiatives.
- Excellent project management, organizational, and communication skills.
- Proficiency with CRM, event management, and reporting tools.
Preferred:
- Advanced degree (MBA, PharmD, or related); multi-region P2P experience; analytics/ROI familiarity; centralized US Customer Engagement/Commercial Ops experience; people leadership; executive-level communications.
Benefits (if eligible): medical/dental/vision, 401(k) match, disability, basic life, tuition reimbursement, paid volunteer time off, holidays, well-being benefits, sick time (up to 80 hours/year) and paid vacation (up to 120 hours for new hires).