AD, P2P Operations Lead
Takeda
August 13, 2026
Remote
United States
$154,400 - $242,550 USD yearly
Operations
About the role:
The Associate Director, P2P Operations will serve as the US operational lead and subject matter expert for professional engagements, enabling compliant, efficient execution of HCP and patient speaker programs, speaker trainings, advisory boards, and consulting engagements across all brands.
Reporting into the Sr Dir, Event Execution, this role will lead a team of P2P professionals responsible for providing operational oversight for FFS engagement processes, including approvals, screening, contracting, vendor support, reporting, and compliance monitoring.
How you will contribute:
- Lead optimization of the operating model for end-to-end professional engagement activities.
- Lead, coach, and develop a high-performing team; set expectations and drive accountability.
- Primary point of contact for brands and internal partners; provide strategic and operational expertise.
- Serve as SME on Takeda policies, SOPs, compliance standards, benchmarking, and best practices to ensure regulatory/ethical compliance.
- Oversee enhancement/improvement initiatives; measure via KPIs (participant satisfaction, issue resolution time, process cycle time, operational cost savings).
- Develop and maintain resource materials (FAQs, work instructions, training guides).
- Lead creation of executive-ready reports and tools with actionable insights.
- Lead strategic discussions to align business needs with organizational strategy.
- Direct cross-functional collaboration among brands, Ethics & Compliance, Legal, and external vendors.
Basic Qualifications:
Required:
- 5+ years in pharmaceutical/biopharma field operations, medical affairs, or commercial program management.
- Experience leading P2P programs/advisory boards/speaker programs; ability to engage and influence leaders.
- Strong compliance/regulatory understanding.
- Ability to influence cross-functional partners and drive multiple initiatives.
- Excellent project management, organizational, and communication skills.
- Proficiency with CRM, event management, and reporting tools.
Preferred:
- Advanced degree (MBA, PharmD, or related).
- Experience with large-scale, multi-region P2P programs.
- Analytics experience for measuring field impact/ROI.
- Experience in centralized U.S. Customer Engagement/Commercial Operations.
- People leadership experience.
- Executive-level communications experience.
Limited travel up to 10%.
Compensation/Benefits (summary):
- Base salary range (Massachusetts - Virtual): $154,400.00 - $242,550.00; may include incentives and eligibility for medical/dental/vision, 401(k), disability, life insurance, tuition reimbursement, paid volunteer time off, holidays, and well-being benefits, plus sick time and paid vacation.
Application instructions:
- By clicking the “Apply” button, you understand the employment application process will commence and your information will be processed per Takeda’s Privacy Notice and Terms of Use; attest information is true to the best of your knowledge.
The Associate Director, P2P Operations will serve as the US operational lead and subject matter expert for professional engagements, enabling compliant, efficient execution of HCP and patient speaker programs, speaker trainings, advisory boards, and consulting engagements across all brands.
Reporting into the Sr Dir, Event Execution, this role will lead a team of P2P professionals responsible for providing operational oversight for FFS engagement processes, including approvals, screening, contracting, vendor support, reporting, and compliance monitoring.
How you will contribute:
- Lead optimization of the operating model for end-to-end professional engagement activities.
- Lead, coach, and develop a high-performing team; set expectations and drive accountability.
- Primary point of contact for brands and internal partners; provide strategic and operational expertise.
- Serve as SME on Takeda policies, SOPs, compliance standards, benchmarking, and best practices to ensure regulatory/ethical compliance.
- Oversee enhancement/improvement initiatives; measure via KPIs (participant satisfaction, issue resolution time, process cycle time, operational cost savings).
- Develop and maintain resource materials (FAQs, work instructions, training guides).
- Lead creation of executive-ready reports and tools with actionable insights.
- Lead strategic discussions to align business needs with organizational strategy.
- Direct cross-functional collaboration among brands, Ethics & Compliance, Legal, and external vendors.
Basic Qualifications:
Required:
- 5+ years in pharmaceutical/biopharma field operations, medical affairs, or commercial program management.
- Experience leading P2P programs/advisory boards/speaker programs; ability to engage and influence leaders.
- Strong compliance/regulatory understanding.
- Ability to influence cross-functional partners and drive multiple initiatives.
- Excellent project management, organizational, and communication skills.
- Proficiency with CRM, event management, and reporting tools.
Preferred:
- Advanced degree (MBA, PharmD, or related).
- Experience with large-scale, multi-region P2P programs.
- Analytics experience for measuring field impact/ROI.
- Experience in centralized U.S. Customer Engagement/Commercial Operations.
- People leadership experience.
- Executive-level communications experience.
Limited travel up to 10%.
Compensation/Benefits (summary):
- Base salary range (Massachusetts - Virtual): $154,400.00 - $242,550.00; may include incentives and eligibility for medical/dental/vision, 401(k), disability, life insurance, tuition reimbursement, paid volunteer time off, holidays, and well-being benefits, plus sick time and paid vacation.
Application instructions:
- By clicking the “Apply” button, you understand the employment application process will commence and your information will be processed per Takeda’s Privacy Notice and Terms of Use; attest information is true to the best of your knowledge.