AD, Market Access Engagement (Hospital Systems) - Remote

Role Summary

As Associate Director, Market Access Engagement (Hospital Systems), you will be a key account manager responsible for the execution of the market access strategies within assigned accounts as it relates to product access and distribution, pricing, discounting, and contracting. This role is responsible for the top hospital and systems accounts for the Novartis product portfolio (oncology and non-oncology). You will serve as the Market Access field lead for your assigned key accounts. You will work in support of cross-functional account teams and will be responsible for executing duties in a collaborative manner with exceptional internal and external communication while following all compliance guidelines. This role will report to the Director of Market Access Engagement.

A successful Associate Director, Market Access Engagement will be driven, collaborative, and able to effectively communicate with customers and cross-functional partners. This role will re-quire in-depth knowledge of Health Systems and the key players involved in decision making. You will be expected to be an experienced account manager, possess broad market access acumen, and demonstrate strong communication skills in a role that is critical to patient access. This role requires expertise in discussing market access topics related to pricing, product purchase contracting, Group Purchase Organization (GPO) contracting, 340b and reimbursement across multiple sites of care and payer types.

This is a remote and field-based role that will require overnight travel. There are multiple openings for this position.

Key Responsibilities

• Deliver Account Business Goals
  • For identified key accounts, accountable for the execution of business-to-business engagement (B2B) for assigned products with site of care business leaders, C-Suite, procurement, and financial leaders across accounts
  • Support optimal product access through execution of contracting that is aligned to strategy
  • Serve as the proactive engagement lead for structured B2B discussions in assigned accounts and provide reactive support to the cross-functional team for B2B market access discussions for identified accounts needing Market Access engagement
• Effectively Communicate and Collaborate with Ecosystem Partners (e.g., Customer Engagement, Novartis Patient Support, Field Medical).
  • Optimize relationships, collaboration and communication with ecosystem partners.
  • Appropriately share insights around customer experience and offer suggestions for process improvements.
  • Provide meaningful insights into market dynamics or competitor activities.
• Ethics and Compliance
  • Comply with all relevant laws and regulations and Novartis policies, and procedures, and ensure others around him/her do the same.

Qualifications

• Education: Bachelor‚Äôs degree required; MBA, or equivalent preferred
• Minimum of 5 years relevant experience, including experience in account management, pricing/contracting, patient services or market access roles
• Experience working in a matrixed organization and leading without reporting authority
• Experience operating in highly complex market with operational interdependencies.
• Building on existing expertise market access acumen (formulary decisions, inventory management, clinical pathways, contracting, GPO performance and pull-through, pre-approval delivery, etc.)
• Proven ability to successfully work in a cross functional and collaborative environment, simultaneously handle multiple tasks and to effectively manage and lead without formal direction