AD, Learning Delivery

Role Summary

Associate Director, Learning Delivery at Novartis, responsible for planning, prioritization, and development of portfolio- and role-level learning initiatives to build, run, and optimize learning programs. Oversees strategy, curriculum design and development, and a globally distributed team of learning delivery experts to improve change adoption and deliver relevant learning experiences.

Responsibilities

• Define and communicate a compelling vision for change, engaging and aligning all impacted teams to build buy-in and foster a shared sense of purpose.
• Establish and maintain a network of change champions, providing training, tools, and resources to support leaders and employees through transitions.
• Develop and execute a consistent communication strategy, tailoring messages and leveraging feedback to adapt approaches and sustain momentum for change initiatives.
• Integrate new practices into daily operations, promoting continuous improvement by updating processes and maintaining relevant resources as the organization evolves.
• Develop and maintain curriculum strategies and standards, ensuring alignment with organizational objectives and best practices in adult learning.
• Design, govern, and organize learning journeys at the role level, integrating multiple program streams to optimize the associate learning experience.
• Articulate the value and benefits of learning programs through compelling content and value stories, ensuring their impact is clearly communicated.
• Lead the development of high-quality, relevant, and impactful learning materials, overseeing content initiatives from conception to delivery.
• Provide functional leadership to a globally distributed team of learning delivery experts, mentoring and developing team members while championing enterprise change.
• Continuously seek feedback and optimize learning programs and experiences, leading high-priority initiatives and documenting processes to support ongoing organizational objectives.

Qualifications

• Required: Bachelor's degree in Business Administration, Communications, Education, or a related field.
• Required: Minimum of 7 years of experience in change management, higher education administration, project management, or related role.
• Required: Proven track record of successfully leading and managing change initiatives in a complex environment.
• Required: Strong understanding of change management principles, methodologies, and tools, with ability to connect strategy to execution to deliver measurable impact.
• Required: Excellent communication and interpersonal skills, with ability to build strong relationships with stakeholders at all levels and present clear ideas to large audiences.
• Required: Strong analytical and problem-solving skills.
• Required: Ability to work independently and manage multiple priorities in a fast-paced environment.
• Desirable: Experience in a leadership role within a large, matrixed, global organization.
• Desirable: Certification in change management (e.g., Prosci, CCMP) and proficiency in learning management systems.

Education

• Bachelor's degree in Business Administration, Communications, Education, or related field.

Additional Requirements

• Travel: 5-10% travel as defined by the business (domestic and/or international).
• Location: Based in East Hanover, NJ, no remote work; no relocation offered.