AD, Learning Delivery

Role Summary

Join Novartis as the Associate Director, Learning Delivery, to build and lead learning operations for the US Integrated Marketing Organization Change Operations & Training capability, driving adoption and delivering relevant learning experiences. You will plan, prioritize, and develop portfolio- and role-level learning initiatives with a globally distributed team of SMEs, overseeing strategy, curriculum design, and delivery of learning programs for the assigned domain. Based in East Hanover, NJ, this on-site role requires local candidates only; travel required 5-10%.

Responsibilities

• Define and communicate a compelling vision for change, engaging and aligning all impacted teams to build buy-in and foster a shared sense of purpose.
• Establish and maintain a network of change champions, providing necessary training, tools, and resources to support leaders and employees through transitions.
• Develop and execute a consistent communication strategy, tailoring messages and leveraging feedback to adapt approaches and sustain momentum for change initiatives.
• Integrate new practices into daily operations, promoting continuous improvement by updating processes and maintaining relevant resources as the organization evolves.
• Develop and maintain curriculum strategies and standards, ensuring alignment with organizational objectives and best practices in adult learning.
• Design, govern, and organize learning journeys at the role level, integrating multiple program streams to optimize the associate learning experience.
• Articulate the value and benefits of learning programs through compelling content and value stories, ensuring their impact is clearly communicated.
• Lead the development of high-quality, relevant, and impactful learning materials, overseeing content initiatives from conception to delivery.
• Provide functional leadership to a globally distributed team of learning delivery experts, mentoring and developing team members while championing enterprise change.
• Continuously seek feedback and optimize learning programs and experiences, leading high-priority initiatives and documenting processes to support ongoing organizational objectives.

Qualifications

• Required: Bachelor's degree in Business Administration, Communications, Education, or a related field.
• Required: Minimum of 7 years of experience in change management, higher education administration, project management, or a related role.
• Required: Proven track record of successfully leading and managing change initiatives in a complex environment.
• Required: Strong understanding of change management principles, methodologies, and tools, with ability to connect strategy to execution to deliver measurable impact.
• Required: Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels and present clear ideas to large audiences.
• Required: Strong analytical and problem-solving skills.
• Required: Ability to work independently and manage multiple priorities in a fast-paced environment.
• Preferred: Experience in a leadership role within a large, matrixed, global organization.
• Preferred: Certification in change management (e.g., Prosci, CCMP) and proficiency in learning management systems.

Skills

• Change management principles, methodologies, and tools; ability to translate strategy into execution to deliver measurable impact.
• Excellent communication and interpersonal skills; ability to build relationships with stakeholders at all levels and present ideas to large audiences.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Leadership of a globally distributed team, mentoring and developing team members.
• Curriculum design and development; designing learning journeys and program streams.
• Ability to articulate the value of learning programs through compelling content and value stories.

Additional Requirements

• Location: East Hanover, NJ; on-site role; remote work not available.
• Travel: 5-10% domestically and internationally as defined by the business.