AD, Integrated Field Execution Effectiveness

Role Summary

AD, Integrated Field Execution Effectiveness

Responsibilities

• Support a systematic, comprehensive evaluation of the effectiveness (performance) a given Novartis field team (Commercial, Medical, Novartis Patient Services, etc.)
• Review processes aimed at proactively uncovering key pain points and drivers of success at the field team level
• Implement local level opportunity identification process in partnership with Field organizations
• Provide field team leadership with relevant performance metrics and evaluations to enable responsive, strategic decision making
• Work to establish near-real time awareness of field team performance across their function
• Provide analytics on HCP, Account, & Medical Expert engagement to support their function
• Monitor field force adherence to internal tool (e.g., NBA / decision engine, interactive visual aids, etc) recommendations (e.g., HCP prioritization, call plans, follow-ups), comparing performance of high vs low adopters, etc.
• Identify potential threats and opportunities through proactive competitive benchmarking

Qualifications

• Minimum 6+ years of experience in the pharmaceutical or healthcare industry, with a deep understanding of field force operations and sales strategies
• Strong analytical skills with expertise in data analysis and interpretation to drive strategic decision-making and optimize field strategies
• Experience in developing and implementing key performance indicators (KPIs) to measure and enhance field force performance
• Demonstrated experience in managing field force activities, including engagement strategies, sample distribution, and adherence to internal tool recommendations
• Ability to provide data-driven coaching and develop feedback loops and incentive programs to improve field force performance
• Excellent communication skills, with the ability to present complex insights and strategies effectively to diverse audiences, including field leadership and internal stakeholders
• Proven ability to engage and collaborate with cross-functional teams, including medical, access, and commercial teams, to align strategies and initiatives
• Strong leadership skills in a team environment which requires negotiation, persuasion, collaboration, and analytical judgment; Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs and priorities

Education

• Bachelor‚Äôs degree in business administration, Marketing, Life Sciences, or a related field; an MBA or advanced degree is preferred