Role Summary
The Insights and Decision Science (IDS) team at Novartis enables improved decision-making by leveraging data and advanced analytics to generate actionable insights that drive business growth. This role collaborates with the US business to empower smarter, data-driven decision-making and conducts brand-level evaluations and analyses to support field teams in achieving strategic objectives and improving performance. Location: East Hanover, NJ (onsite only) with up to 15% travel domestically and internationally.
Responsibilities
- Execute a systematic, comprehensive evaluation of the effectiveness (performance) for Novartis field teams at the brand level, ensuring they are empowered to achieve the organization’s strategic goals
- Analyze the results of internal field force studies and surveys to uncover key pain points and drivers of success
- Conduct brand-level analyses (e.g., NBRx, TRx, SF, HCP prescribing activity, NVS/competitor share, key trends)
- Provide analytics on KOL engagement / field force activity to support field teams in a given function (Medical, Novartis Patient Support (NPS), Access, Customer Engagement (CE))
- Analyze the sample shipment and utilization data to support decision-making for sample distribution at HCP and account level
- Analyze field force adherence to internal tool (e.g., NBA / decision engine) recommendations (e.g., HCP prioritization, call plans, follow-ups), comparing performance of high vs low adopters
- Identify opportunities to optimize routes and schedules, ensuring efficient coverage of territories and maximizing time spent with customers
Qualifications
- Minimum 6+ years of experience in the pharmaceutical or healthcare industry, with a deep understanding of product launches
- Significant experience in analytics, data science, or a related field within the pharmaceutical or healthcare industry
- Proven ability to execute brand-level evaluations and provide actionable insights that drive strategic decision-making
- Strong analytical skills with experience in conducting comprehensive data analyses and interpreting complex datasets
- Excellent communication skills, with the ability to present insights and recommendations to various stakeholders
- Experience with analytics tools and software, such as SQL, Python, R, or similar
- Understanding of the pharmaceutical market, including key trends and competitive dynamics
- Ability to work collaboratively with cross-functional teams, including Medical, NPS, Access, and Commercial functions
- Strong problem-solving skills and a proactive approach to identifying opportunities for improvement
- Experience in optimizing field operations and territory management to enhance efficiency and effectiveness
Skills
- Analytical thinking and data-driven decision making
- Proficiency with analytics tools such as SQL, Python, and R
- Strong communication and stakeholder management
- Ability to collaborate with cross-functional teams (Medical, NPS, Access, Commercial)
- Problem-solving and proactive initiative
- Experience optimizing field operations and territory management
Education
- Bachelor’s degree in Business Administration, Life Sciences, Data Analytics, or a related field; MBA or advanced degree preferred
Additional Requirements
- Location: East Hanover, NJ; onsite only
- Travel: Up to 15% (domestic and international)