Accounts Receivable Specialist

Role Summary

As an Accounts Receivable Specialist, you will manage and ensure the accuracy of accounts receivable processes across multiple entities and currencies, in compliance with IFRS and company policies. You will issue timely invoices, monitor outstanding balances, and drive collections to support cash flow. You will perform month-end close activities, assist with audits, maintain SOX compliance, and contribute to process improvements within a shared services environment.

Responsibilities

• Prepare and issue accurate customer invoices based on sales orders and contractual agreements.
• Ensure proper tax application and compliance with billing terms.
• Maintain complete and accurate invoice records in the ERP system.
• Monitor accounts receivable aging reports and proactively follow up on overdue accounts.
• Communicate with customers to resolve payment discrepancies and negotiate payment plans when necessary.
• Escalate delinquent accounts in accordance with company policy.
• Record and apply customer payments accurately to corresponding invoices.
• Reconcile AR sub-ledger to the general ledger on a monthly basis.
• Prepare AR aging reports and collection performance metrics for management review.
• Assist in cash flow forecasting and identify high-risk accounts.
• Support internal, external, and SOX audits by providing documentation and explanations related to AR processes and controls.
• Implement corrective actions and process improvements based on audit findings.
• Collaborate cross-functionally to enhance processes, systems, and controls within a shared services model.
• Maintain and update standard operating procedures (SOPs) ensuring compliance with SOX regulations.
• Partner with FP&A to analyze monthly activity, explain variances, and improve forecasting accuracy.
• Provide backup support for team members and ensure proper cross-training.
• Perform other duties as assigned to meet evolving business needs.

Qualifications

• Required: 3+ years of experience in accounts receivable and B2B collections.
• Required: Strong knowledge of AR processes and ERP systems (SAP, NetSuite, etc.).
• Required: Proficiency in Excel and financial reporting tools.
• Required: Excellent communication, organizational, and problem-solving skills.

Skills

• Inclusive Mindset
• Creativity & Innovation
• Commitment to Excellence
• Results-Oriented
• Ethical Behavior
• Adaptability
• Communication Skills
• Collaboration
• Resilience
• Continuous Learning
• Attention to Detail
• Analytical Thinking
• Negotiation & Persuasion
• Time Management & Prioritization
• Problem-Solving
• Technical Proficiency
• Customer Service Orientation
• Ethical Judgment & Confidentiality
• Team Collaboration

Education

• Associates degree in Accounting, Finance, or related field preferred.