Accounts Receivable Analyst

Role Summary

The Accounts Receivable Analyst is responsible for timely and accurate application of customer payments to invoices, transferring payments between companies, balancing entries, and weekly/monthly accounting reporting. This role also covers the collection of outstanding receivables for an assigned portfolio, research and resolution of invoicing issues, and maintaining updated communication documentation in the SAP system. The position is site-based and requires on-site presence three days per week.

Responsibilities

• Processing payments: manage cash application for ACH, wires, credit cards, and lockbox payments in accordance with established procedures
• Transferring payments/credits across accounts and companies
• Addressing internal requests for correction/reclass entries related to cash applications
• Reconciling accounts and customer balances
• Maintaining records of transactions and credit memos
• Handling discrepancies with client account adjustments (credit transfers, unapplied funds, write-offs, refunds)
• Generating reports to track and ensure postings are complete at period end
• Collaborating with customers to resolve payment-related issues and working with cross-functional teams
• Working with the Collection Team on cash application exceptions and queries
• Analytical and investigative resolution of unidentified funds
• Researching and resolving disputed invoices, overpayments, and underpayments with customers and internal teams
• Providing documents for internal/external audits as necessary
• Verifying and reconciling daily bank transmissions from lockboxes to electronic systems
• Clearing suspense accounts and offsetting credit/debit invoices on customer accounts
• Participating in improvement projects and activities to enhance posting processes
• Maintaining knowledge of internal systems and processes and external regulatory requirements
• Preparing accounts receivable reconciliation to the general ledger monthly
• Preparing accounts receivable bad debt analysis monthly and recommending adjustments to reserves
• Demonstrating core values of accountability, quality, efficiency, customer service, collaboration, and safety
• Managing collections for an assigned portfolio and building customer relationships for mutually beneficial outcomes

Qualifications

• Strong attention to detail with analytical, critical thinking, and follow-up skills
• Precise communication, interpersonal, problem-solving, and organizational abilities
• Minimum of a BA/BS preferred and 3 years of relevant cash application experience
• Proficient knowledge of accounting functions and computer applications
• Experience with SAP and invoice scanning technology

Skills

• Cash application and payment processing
• Accounts reconciliation
• Data analysis and reporting
• Customer and cross-functional collaboration
• Audit support and regulatory understanding

Education

• Bachelor’s degree preferred (BA/BS)

Additional Requirements

• On-site presence required three days per week