Account Manager - TEPEZZA - Miami/Fort Lauderdale, FL (Rare Disease)

Role Summary

Account Manager for TEPEZZA in the Miami/Fort Lauderdale, FL region (Rare Disease). Territory covers Miami and Fort Lauderdale with travel within territory frequently required. The role represents TEPEZZA to physicians and healthcare professionals, delivering account management, disease state education, and product information to support optimal patient care.

Responsibilities

• Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.
• Promote TEPEZZA within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.
• Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information.
• Build and manage strong relationships with stakeholders across the patient care ecosystem‚Äîphysicians, nurses, office staff, case managers, infusion centers, and caregivers.
• Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
• Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers.
• Coordinate internal matrix teams to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization.
• Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care.
• Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape.
• Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning.
• Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.
• Maximize use of promotional resources and operate within assigned territory budget to support business objectives.
• Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.
• Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards.

Qualifications

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• Preferred: Demonstrated success in reimbursement navigation, site of care education, and/or patient access coordination
• Preferred: Experience promoting a product requiring extensive coordination with office staff, infusion centers, and patient services teams
• Preferred: Prior experience in Endocrinology or Ophthalmology; familiarity with infused therapies, buy-and-bill products, and products under medical benefit
• Preferred: Experience engaging within community practices, academic centers, IDNs, hospital systems
• Preferred: Ability to collaborate in a matrix environment with cross-functional teams
• Preferred: Strong knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways
• Preferred: Excellent interpersonal, written, and verbal communication skills; ability to communicate with clinical and administrative stakeholders
• Preferred: Self-motivated, initiative-driven, and adaptable in fast-paced environments
• Preferred: Proficient in Microsoft Office and virtual communication tools
• Willingness to travel approximately including occasional overnight or weekend travel as needed

Skills

• Relationship building with diverse stakeholders
• Educational communication on disease states and products
• Strategic account planning and execution
• Cross-functional coordination within matrix organizations
• Payer and reimbursement knowledge
• Digital engagement and field-based education
• Strong written and verbal communication

Education

• As listed under Basic Qualifications above

Additional Requirements

• Willingness to travel within territory, including overnight or weekend travel as needed