Account Manager/Specialty Account Manager - TEPEZZA - Phoenix, AZ (East) - Rare Disease

Role Summary

Account Manager/Specialty Account Manager - TEPEZZA in Phoenix, AZ East territory (includes Flagstaff, Chandler, Tucson) focusing on rare disease. You will represent TEPEZZA to physicians and health care professionals, establish product sales, and perform total territory account management.

Responsibilities

• Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
• Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
• Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
• Consistently meets or exceeds corporate sales goals.
• Communicates territory activity in an accurate and timely manner as directed by management.
• Drive product demand among targets through education on disease state and product information.
• Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
• Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
• Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals.
• Coordinate between accounts and relevant Amgen field teams to support full range of account needs.
• Educate healthcare professionals and office staff on site of care options.
• Attends medical congresses and society meetings as needed.
• Manages efforts within assigned promotional and operational budget.
• Maximizes use of approved resources to achieve territory and account level goals.
• Successfully completes all Company training classes.
• Completes administrative duties in an accurate and timely fashion.
• Functions as a contributing member of a high-performance team.
• Perform such other tasks and responsibilities as requested by the Company.

Qualifications

• Required: Account Manager – Level 4: Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience; OR Associate degree and 6 years of sales experience; OR High school diploma/GED and 8 years of sales experience.
• Required: Specialty Account Manager – Level 5: Doctorate degree & 2 years of collective account management experience, sales, & commercial experience; OR Master’s degree & 6 years of collective account management experience; OR Bachelor’s degree & 8 years of collective account management experience; OR Associate degree & 10 years of collective account management experience.
• Preferred: Buy-and-bill experience with documented success and/or biologic/infusion experience; experience in Endocrinology, Ophthalmology, or rare/specialty disease states; site of care and reimbursement experience; experience with institutions and integrated delivery networks; pharma account management selling experience; ability to coordinate across field teams; 80% travel; proficiency in Microsoft Office; professional, proactive demeanor; strong interpersonal skills; excellent written and verbal communication skills.

Skills

• Proficient in Microsoft Office.
• Strong interpersonal, written and verbal communication skills.
• Professional, proactive demeanor.
• Ability to coordinate across field teams to address full range of account needs.

Education

• Bachelor's Degree or higher (as required for the role’s level).
• Additional degrees or certifications as specified in the basic qualifications (e.g., Doctorate, Master’s, etc.).