Account Manager/Specialty Account Manager- TEPEZZA- Long Beach, CA

Role Summary

Account Manager/Specialty Account Manager for TEPEZZA in Long Beach, CA. Responsible for representing TEPEZZA to physicians and healthcare professionals, establishing product sales, and performing total territory account management. The role involves driving product demand and coordinating field teams to address account needs within a defined geography.

Responsibilities

• Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
• Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry-specific and corporate legal and regulatory guidelines.
• Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
• Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
• Consistently meets or exceeds corporate sales goals.
• Communicates territory activity in an accurate and timely manner as directed by management.
• Drive product demand among targets through education on disease state and product information.
• Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
• Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
• Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals.
• Coordinate between accounts and relevant Amgen field teams to support full range of account needs.
• Educate healthcare professionals and office staff on site of care options.
• Attends medical congresses and society meetings as needed.
• Manages efforts within assigned promotional and operational budget.
• Maximizes use of approved resources to achieve territory and account level goals.
• Successfully completes all Company training classes.
• Completes administrative duties in an accurate and timely fashion.
• Functions as a contributing member of a high-performance team.
• Performs such other tasks and responsibilities as requested by the Company.

Qualifications

• Required: For Account Manager – Level 4: Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience; OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience; OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
• Required: For Specialty Account Manager – Level 5: Doctorate degree & 2 years of collective account management experience, sales, & commercial experience; OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience; OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience; OR Associate degree & 10 years of collective account management experience, sales, & commercial experience.
• Preferred: Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
• Preferred: Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
• Preferred: Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
• Preferred: Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
• Preferred: Sales experience in Rheumatology, Gastroenterology, Nephrology, Hematology, Neurology, and/or rare/specialty disease states preferred.
• Preferred: Site of care and reimbursement experience strongly preferred.
• Preferred: Experience working with institutions and integrated delivery networks preferred.
• Preferred: Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
• Preferred: Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.
• Preferred: Proficient in Microsoft Office.
• Preferred: Professional, proactive demeanor.
• Preferred: Strong interpersonal skills.
• Preferred: Excellent written and verbal communication skills.

Skills

• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Education

• Account Manager – Level 4: Bachelor's Degree with 3 years of sales experience in pharmaceutical/biotech/medical device or hospital sales; OR Associate degree with 6 years; OR High school diploma/GED with 8 years.
• Specialty Account Manager – Level 5: Doctorate with 2 years; Master’s with 6 years; Bachelor’s with 8 years; Associate with 10 years.

Additional Requirements

• Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.